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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-07-16

"I come back to this vendor time and again because they deliver promptly, with a low price and no hassles. I've only once experienced a situation where they were out of stock, and they sent me an email informing me of such and asked what I wanted to do. I told them I'd hang in there, and within a week the item was in stock and on its way. Great service and pricing, they're one of the first places I check when shopping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-07-15

"I was quite pleased in my shopping experience with Digital Foto Club. I originally ordered a 24-200mm camera lens from the company. When that one didn't quite satisfy my standards, I e-mailed the company to schedule a return. Impressively surprised by the courtesy, professionalism, and expediency of the DFC Customer Service Representatives, I returned the lens in question and coordinated with Digital Foto Club to send me a replacement lens. I can say that the entire process was handled in a customer-friendly manner, with no real complaints. It could be said, summarily, that Digital Foto Club is a "diamond in the rough" among online photography retailers, with sparkling detail given to customer satisfaction. I would encourage all readers to give Digital Foto Club a chance to serve them, with great confidence that Digital Foto Club will not disappoint.

Happy Shopping,
KT
Memphis, Tennessee
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-07-15

"This was my 1st purchase from DigitalFoto, a Casio Atomic Watch. I was very pleased with the way I was served when placing the order, and very surprised the the package came sooner than promised. I could not be any happier with the experience. Will definitely consider them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-07-14

"Every thing was shipped as promised and arrived 1 day earlier than estimated. Your prices were the best, including shipping cost. I would check you out in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-07-13

"Very good company to do business with! Fast shipping, item exactly as advertised. Good customer service as well, they provided a tracking number immediately."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-07-13

"Great company. I tried to order this same product from a competetor but they kept pushing accessories I did not need or want. The final straw for the other vendor was the increase in shipping because I would not buy an extended warrenty. Not an issue here. I will buy from digitalfotoclub again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-07-12

"I have made two purchases from DigitalFoto and have been pleased both times. My most recent purchase was by phone, and the salesman was very helpful; he made sure that I received my purchase in time for my pending vacation. Thank you!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
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Customer service making decisions on their own
N/A
Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-07-12

"Very Satisfied. I was originally drawn to Digital Photo Club because they had the lowest bottom line price on many items. After three orders with no goofups, good communication, timely delivery, and items on site in stock, I check them first, and then go to shopping sites if they do not carry what I need."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-07-07

"i purchased a Century Optics mk1 .3x ultra fisheye for my sony vx1000. item number dsfewa00. this is an extremely hard item to find at the moment. Century is on backorder status waiting for the glass to make the lenses and currently all the main photo/video supply stores are out of stock. i saw this item in stock and i sent an email asking if it was really in stock. 1 day later i got an email saying that that item was currently in stock, the guy gave me the number and his extension and i called the next day. he was very friendly, i verified that it was the right item number (dsfewa00) and i ordered it for $685 with $20 shipping. even B&H (who was/is currently out of stock) is charging $799 for this lens. i then ordered the lens and got it exactly 5 working days later.(i ordered monday, they shipped tuesday and i got it the following monday). this place is great and i am very happy with my lens!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-07-06

"I first called the store for availability. The person I spoke with was very helpful, professional, and polite. I needed the camera in 2 days - I ordered it Wednesday and received it Friday. The shipping cost was reasonable -unlike other sites they charge an arm and a leg. Most of my shopping is done through the internet. This is a company I would return to for my electronic needs. Thanks Focus Camera!"

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Is easy to do business with

Verified
4/5

2005-07-06

"I purchased a Panasonic Plasma TV from this seller TH-42PD25U/P. It was a very hard to locate TV as it had been discontinued and replaced with a newer (fewer features) model. I had ordered the TV from a different online seller that did not have it in stock, still doesn't have it in stock and not sure why it is still listed on their website! However, digitalfotoclub.com was one of the FEW online merchants that actually had the TV as indicated on the website. My overall purchase experience was pleasant. The first couple of times I called to verify if the TV was in stock (before ordering) I did get hung up on though. After finally getting through, verifying the availability and purchasing the experience was better. The product, when delivered, was the correct item, NEW in good condition and arrived EXACTLY on time. I was able to track my order and ensure a smooth delivery.
I do recommend that anyone ordering online follow-up communications (even emails) with a phone call and be active in tracking your merchandise.....
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-07-06

"Excellent Vendor. I needed a GPS the next day and they took my order and shipped it so that it arrived by 10am the next morning. Perfect transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-07-05

"Very pleasant to buy from. Great communications about orders."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-07-05

"Great shopping experience; good communication. I needed to make a change in my order and there was no problem in doing so. Was helped by "Jill.""

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Making decisions on their own
N/A
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-07-05

"I purchased a Canon EF zoom lens, 28-135 from Digital Foto Club on June 22, 2005. The price was extremely competitive: the lowest I found that could deliver by my deadline, and also give me a full US warranty. It arrived 3 days BEFORE the date promised, in excellent condition, just as described. I'm VERY satisfied, would heartily recommend the company and happily buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with