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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-08-14

"I found your store on the internet - browsing for best price on a Nikon D70s digicam. I called the store, spoke with Harry and purchased the camera + several extras, battery, gadget bag, tiffen lens set, memory card and a Canon wide angle lens for a friend of mine. Items were shipped immediately and arrived 4 days later in excellent condition to my address in Dorval, Canada. All I can say is ''great job'' Definitely will come back for any accessories I might need"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A

Verified
1/5

2005-08-13

"I ordered Nikon 17-55/2.8G IF-ED AF-S DX Wide Angle Zoom Lens for $1177 and Fuji Finepix S3 Pro System Digital Camera SLR Body 12.3mp IMP for $1664.85. Next day I received a call from Digital Photo Discount Club. They offered me extra warranty and battery charger (he informed me that the original Fuji camera is not equipped with the charger, which is not true!). Then they tried to push me to buy lens kit for this camera. I refused to buy any extras. After that they told me that the lens, which I wanted, is back ordered and they don’t know when it will be available. During my long conversation with the customer service representative I asked them to send me only the camera and I told him I would resign from buying lens. Next day I checked the status order on the web and I find out that may order is "on back order and need more info". I called Digital Photo Discount Club back and salesman asked me if they contacted me previously. I said yes. Since I did not order anything else but just the camera, sales person gave me proposition "Do you want to cancel your order?" I was sick and tired of wasting my time and I cancelled my order. This is typical NY Scam Company impassible to buy for prices they offer on the web if you don’t want to buy anything else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2005-08-13

"Best price, excellent customer service and fast delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

Verified
5/5

2005-08-12

"I am highly satisfied with my buying experience (Nikon Coolpix 8800). I had unusual requirement: I wanted to know exactly where camere was made in: on market, there are those cameras made in 3 countries and I wanted to get "made in Japan". Earlier, four sellers refused even to talk to me about such request but here, sale rep (Ken, ext.836) was pretty knowledgeable and extremely accommodating. He spent with me as long as it took and found answer to my question. No sales pressure. I bought what I wanted and my order came on the second day as he promised. Excellent service. I would certainly do business with them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-08-12

"Purchased Sony DSC-H1 Digital Camera w/few accessories. Excellent experience, efficient and polite, performed precisely as they said they would. Camera arrived as advertised on the date promised. Would do it again!"

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Overall quality of the company
Pricing of products and services
Value the company offers
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Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-08-12

"Good buying experience. Website was a bit flaky, and had to order by phone, but rep was very professional. Offered, but didn't insist on accessories. Did manage to sell me the extended warranty, which I hadn't intended to buy, but it was reasonably priced.

Shipping was very fast; got it two days after ordering. Packed well. Order was accurate, in good condition.

Recommended seller; will buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-11

"I purchased a Canon 75-300/4-5.6 EF USM III Zoom lens. The price was excellent and the item arrived on time without any hassle. I was concerned when I received the confirmation e-mail and the address was Brooklyn NY. I had a horrible experice with another online camera store in Brooklyn. This experience was positive and I will purchase from them again. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with

Verified
1/5

2005-08-07

"No confimed by e-mail after order. Staff did not localed order on system, and told there was no ordered was made when I called the next day, to me mean's no purchased was done, but they charged my credit card any way. the week after I get a package from them. I don't need the order and send back package UNOPEN. I am paid 15% and shipping for their mistake. ver bad customer services, quikily hand-up phone calls when they don't got your business."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-06

"I had no problems. Package arrived in 5 days.
Everything was New, in the box and works Perfectly.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-08-05

"I recently purchased Minota Z5 digital camera. The service was great. The camera arrived right on time. I had a question concerning the UV filter that I ordered, and got an immediate reply. Customer service was very efficient. I would recommend this company to anyone."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2005-08-04

"The service was excellent. The items arrived in a timely fashion. And they also handled returns for an upgrade of items in a fast, friendly way. Very satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-08-04

"Andrew @ x230 was extremely positive and more than willing to assist in exchanging a camera lens I purchased on July 14. Because of Andrew, I was able to get back to being able to photograph homes with minimal disruption. I would definitely use Digital Foto Club again for purchases in the future.

R. Beck, Veltri & Associates, Realtors
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-07-30

"Everything went perfectly. Strangely, they do not e-mail invoices for some reason, which is dumb, but other than that it was great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2005-07-29

"Having purchased from this company many times in the past two years, I have decided to finally write a review on this company. This last purchase, like all others I have made, was handled very professionally and efficiently with no BS or problems at all from the moment I made the call till I opened the box. All of my orders (thousands of $$$) were placed, filled, shipped and received in the fashion that a paying consumer would expect from a professional merchant. I have spent a lot of money with digitalfotoclub.com and will continue doing so in the future. I have learned that checking “ResellerRatings.com” is an absolute must prior to purchasing anything online unless it’s from digitalfotoclub.com or a couple of other companies that I have dealt with over the past couple of years. It is a real pleasure dealing with those companies that are not shady scam artists whose main mission is to rip off the customer. Thanks to digitalfotoclub.com and a small handful of trustworthy online merchants a customer can actually place an order with a credit card number and still be able to sleep that night!!!!!!!!!!!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-07-29

"My experience with this company was quick and efficient. I received everything that I ordered and it came in without any problems. I wasn't expecting it for at least another week or two and I received my purchase in less than a week....and I'm overseas!! I recommend this company! I will definitely order from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use