"Exceptional experience. Lowest price available. Service was professional. Delivery was faster than promised."
"I had a shaky start with this phone order, it was lost in their system, and it took a long time to get through to customer service on the phone. But when I did they sent to to me very quickly. They verbally said the lens had a US warranty, but it appears to be grey. But since the lens is such a fantastic lens, I have overlooked this."
"Excellent service even though I ordered the wrong model. They gladly took the wrong one back and sent the replacement promptly. Excellent service"
"I purchased a Sigma 24-70/2.8 EX DG Macro lens for Canon mount. Pricing was among the lowest. The lens was delivered quickly and arrived exactly as described with all Warranty paperwork. Overall, this was a very positive buying experience and I would not hesitate to shop at Digital Foto Club again."
"Received the wrong item, sent it back, and was sent the same incorrect item a second time. I was assured that I would be reimbursed for return shipping, but this has not happened."
"Excellent transaction, package delivered in-time and the vacuum cleaner works wonderfully. Very pleased with this retailer, I would recommend anytime. (D.C.)"
"Very helpfull sales people. I needed to adjust my order the day after it was already placed and there were no problems. Great experience and my digital SLR arrived ahead of schedule. I will buy from them again."
"This is my first time doing business with this EXCELLENT company!! A very good company to do business with. Had the best price I could find on-line or in a store. Excellent sales rep, very friendly, helpful, thorough and professional. The camera, and all related equipment I purchased, arrived on the date stated. The company e-mailed me a UPS tracker website ticket, so I could check of the delivery progress. I will definately do business again with this company, and have already recommended them to my friends. Always nice to have a good purchasing experience like this one."
"Service is good if every thing goes smooth. But staff is not ready to help if there is any problem in the product or shipment. I didnt get the complete order and Customer service was not willing to accept that they send the short order. I had no choice except to book net loss of $99 out of my $441 order. As last try i called Return Manager, i was lucky that he was nice person and helped me to redo all the investigation by himself and send me the product. i still wonder how many people can get i touch with one nice person in big orgainisation."
"These people did a great job on the sales end, but strangely do not provide any credit receipts for returned items or cancelled backorders. You must contact your credit card company to find out what credits they have given you for these transactions. This is a very poor business practice on their part, and I am not likely to do business with them again as a result."
"NO PUSHY SALESMEN. FAST DELIVERY. PRODUCT IN GOOD CONDITION. NO PROBLEMS. WILL BE GLAD TO DO BUSINESS WITH AGAIN IN THE FUTURE."
"The prices are good but the return policy could be better. I tried to return a Sigma Lense within 2 weeks of purchase but was informed it must be returned with all original packaging."
"Fast service, courteous and efficient. Not like some NY bait-and-switch shops.Would gladly do business again."
"Amazingly everything went smoothly from ordering to receiving ups confirmation to delivery on time with no problems. After reading reviews of some of these businesses I almost hesitated to jump in. I would definitely reccommend this company and will do business with them in the future. They are the best!"
"I ordered, (and received one day AHEAD of schedule!) a Garmin Streetpilot 2660 vehicle navigation system from digitalfotoclub.com. They offered this unit for a very competitive price, and they were the only online dealer I could find that would ship this product directly to me (rather than to a Garmin authorized installer; Garmin claims that "professional" installation is needed, because an untrained end-user might damage their vehicle's and/or the 2660 unit electronics if they attempt the installation themselves). I have an electronics background, and knew I could handle the installation myself; I am very pleased that digitalfotoclub.com was able to circumvent Garmin's inflexible policy and ship the 2660 directly to me! The order taker was very competent and friendly, and assured me that they could ship the 2660 directly to me. I highly recommend digitalfotoclub.com for hassle-free electronics purchases!"