"I want to thank Foto Connection for the good service and prompt delivery.Once again thank you Foto connection!!!!!!!"
"Camera is fantastic. Have taken thousands of pictures to date with no issues. Company communication was execellent in the buying process and have they have also contacted me since to make sure there were no issues."
"Stay away from FotoConnection.com. I placed an online order (Garmin Nuvi 255W) on Oct 13, 2008 for $223.99 ($209 + $14.99 shipping). The item description includes 1-year USA warranty. I received an e-mail on Oct 16 that I needed to call them to confirm the order. I called and was told that the model I purchased online was an International model (which the item description says nothing about) and in order for me to get a 1-year US warranty, I need to upgrade to a US model which is $30 more. That would make the new cost is $253.99 ($239 + $14.99 shipping). I told him that I will need to talk to my husband to see if he okays with the new price. He said he will e-mail me the agreement and if I accept the new price, I will need to click on the "I Agree" button to submit to them. My husband does not agree with the new price and the tactics so I opened the e-mail agreement, and clicked on "I Disagree" button. Guess what, this "I Disagree" button does not work, no matter how many times I clicked. So I e-mail FotoConnection back that the "I Disagree" button does not work and I want to CANCEL this order since my husband does not accept the new price. The next day Oct 17, I received an e-mail that my order has been shipped. I called FotoConnection same day and told him that I did not accept the agreement and the new price. He told me not to accept the package that it arrives. I called my credit card company and found out that the charge has gone through. Now I have to wait for 15 days before I can dispute the charge with my credit card company.
FotoConnection is not a honest online merchant to deal with."
"Fotoconnection was very helpful in not only providing me with the ordering assistance I needed but were also very helpful by letting me know of a new model of the AC I was ordering. The shipping was prompt and I received everything I ordered within the time promised. I would definitely use them again in the future"
"fast service over the phone when I had questions regarding items found on the internet pages. Honest about pricing - one and only store - otheres had low prices for the camera but would not sell it without markedly overpriced accessories- pure scam. but not with this store.
would buy from them again "
"Be careful! I bought a Nikon D80 DSLR camera, and the page doesn't mention that it's an import, not USA model. On the phone they try to sell you more expensive stuff (batteries etc.), and then the order was delayed a week, no explanation. I called back, and they said it's because the import model I ordered (remember there is no indication it's an import) is on back order, although the website still says ships in 24-48.
The guy on the phone says their policy page says it's an import. The most it says is "some items may be parallel imports". Bull. "
"Wonderful product and price! Excellent customer service. I only wish I could have bought the TWO I wanted. Super company, product, shipment and follow up."
"FotoConnection was great! They were polite and accurate, and made a delivery change when requested without a hassle. Their prices for the appliances we ordered were the best we had found, but there was no tradeoff in service."
"This is the worst merchant. Fake online ad. attracted your attention and let you put the order. And then the sale person called you to recommend some upgrades. Finally, you just received a low value products with a high price. For me, I received a $674.99 Nikon D40x package, but charged me $833.99. And you could not get back the extra charge from them. Very bad experience with them."
"I recently ordered a Canon digital camera from FotoConnection and was very pleased with both the camera I received. Upon receipt of my order I was contacted by a staff member from FotoConnetion to followup on my order. The staff person was friendly and helpful. My order was processed and shipp[ed quickly and arrived well packaged and is excellent condition. "
"I placed an order with Foto Connection and in a few days received my order very impressive. I am 100% satisfied with my purchase, the service and prices, no tricks like some camera companies I have dealt with that list fake prices and charge your credit card more. Foto Connection has real honest prices. I would definitely purchase again from them. Thanks."
"terrific job -- got help placing the order & made a smart upgrade on the lens. when i received the shipment, was missing an non-essential item. it took a quick 2 minute phone call to resolve & the missing item was received two days later. thanks - will be calling in another order soon."
"Cameras were delivered quickly and as described. Price was competetive."
"I AM 100% COMPLETLY SATISFIED WITH FOTO CONNECTION. FROM THE DAY I PLACED THE ORDER BY PHONE, TO RECEIVING THE SAMSUNG 52 INCH TV IN HOME JUST 5 DAYS LATER IN PERFECT CONDITION FROM NEW YORK TO PHOENIX, AZ., WAS AMAZING. IT HAS BEEN AN EXCELLENT EXPERIENCE, AND NOBODY LOCALLY COULD COMPARE IN PRICING. LOOKING FOREWARD TO MY NEXT PURCHASE."
"This is a great product and a great price! My only problem is that I did not receive an invoice and when i wrote them an e-mail i did not get an answer back!"