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Verified
5/5

2012-11-15

"Loved it. My delivery was delayed by Super Storm Sandy. The lab lost power. But, my rep explained it to me and it was certainly understandable. Love the glasses and really love the lenses. Well constructed and perfect prescription."

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Verified
5/5

2012-11-15

"I was very pleased with the timeliness of the service. The personel attention was outstanding. The CostaDelMar Corbina 400G sunglasses are great and exactly what I wanted. In fact I have ordered 2 More pair for my sons. Paul Schulz"

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Verified
5/5

2012-11-15

"Amazing site! I had to place an order for my boyfriend who is in a correctional facility and they made it so simple. He has a super strong Rx so we had to get the the thinnest cut available and we were amazed at how thin they came out. However the frame he picked out was to wide for him so we had to return them and start a square one. No problem though, with so many frame selections I'm sure we want have any issues. FramesDirect.com you ate the best game in town."

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Verified
4/5

2012-11-15

"They have a good selection of frames. The customer service was excellent. I told in advance that due the nature of my prescription that my order may take a certain amount of time. I enjoyed the pro-activeness regarding that. My only advice is to familiarize yourself with how to read or understand the dimensions of your current eyeglasses frame. To be able to better know precisely know what your looking for. Will definitely be getting more eyeglasses from FramesDirect.com in the future. "

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Verified
5/5

2012-11-15

"Easy ordering process, best price and best selection by far, when the order seemed to get hung up in the lab, one email led to me receiving my frames super fast. "

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Verified
5/5

2012-11-15

"I live in Australia and found this international website to be terrific. I was send confirmation emails and tracking numbers. I even received a personnel email saying that the shipment may slightly be delayed due to the recent hurricane!! The glasses were well packed and delivered to my door within approx 10. I'm looking forward to using this website again."

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Verified
5/5

2012-11-14

"Generally, I don't write reviews. However, I am very very happy with my overall experience with Framesdirect.com. Although my frame was back-ordered I received industry-leading communication from the staff. I was updated by phone and email when the product had arrived, was sent to the lab, and shipped. It was a very pleasurable experience and the final product is of superior quality. I saved over $200.00 purchasing from Framesdirect.com and had one of the best overall experiences ever!"

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Verified
5/5

2012-11-14

"Love FramesDirect.com! Within minutes of my order being placed, a very nice gentleman called to follow up and give me an approximate time of arrival. My glasses arrived a few days prior to the time I was expecting them! Also, my Burberry frames are very lightweight and made wonderfully (even came with matching case and cleaning cloth). The lenses are lightweight and crystal clear...and exactly the prescription I needed! I will be recommending FramesDirect to everyone I know! "

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Verified
5/5

2012-11-13

"My experience with FramesDirect.com has been great. Prices are very competive. I haven't found glasses at a better price than FramesDirect. The service is awesome, very helpful customer service. I will definitely be purchasing glasses or sunglasses from FramesDirect for me and my family from now on. "


Verified
2/5

2012-11-13

"Ordered glasses 34 days ago and am still waiting...expect it to be another week still.
Very mild RX that took way too long in lab...and now very lengthy transit time which was to be express...haha!
Tired of waiting, I ordered from a competitor and had glasses in 5 days.
"


Verified
3/5

2012-11-12

"Good. They have very fast service and offer high high quality products. I am disappointed that they don't have a wider selection of lense material such as Trivex. Their prices for lenses have also gone up recently. I have ordered the last pair of lenses from another company because of cost and I wanted Trivex lenses.. "


Verified
2/5

2012-11-07

"I have had great difficulty with my order in terms of delays by the manufacturer. Because of this I have been waiting for over a month now for my perscription eyeglasses to ship. While this has been very frustrating Frames Direct staff has maintained contact w/ me via e-mail, has reponded promptly to any questions I have asked, and has otherwise kept me up to date on the status of my order."


Verified
5/5

2012-11-07

"Great experience with frames Direct. They called (to New Zealand) to clarify the lens choice, and then let me know straight away about the manufacturing issues with the East Coast facility.

I've used Frames Direct a number of times before, they've been great every time.
"

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Verified
5/5

2012-11-05

"I had a great experience with FramesDirect.com. At first I was concerned when I needed to return the glasses, but since it was within thirty days of the original purchase, my glasses-with prescription lenses-were able to be returned for a full refund, which allowed me to get a pair of glasses that worked better for me."

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Verified
5/5

2012-11-04

"I love my eyeglasses! It is beautifully made, and FramesDirect team did everything to ensure I have the best experience when it comes to my ordered frames and vision."

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