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Verified
1/5

2020-02-02

No Service

"Mid-January I placed two orders to Fry's. Both were canceled. I went back on and was told for one order I had to order direct from a store in GA. so I ordered again and we canceled. I gave into my wife and she ordered from Amazon and my order was in my hands a couple days later and I don't like Amazon."


Verified
2/5

2020-02-01

Poor stock selection

"Fry's store shelves are bare and their warehouse must be as well. Tried to use up gift cards before they go out of business and had a hard time finding an item they had that I wanted."


Verified
1/5

2020-02-01

Keeps canceling orders

"Why show in stock if you don’t have inventory "

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Verified
5/5

2020-02-01

excellent experience

"customer service was excellent originally bought computer that was not available they called me right back offering a even better refurbished one. "


Verified
3/5

2020-02-01

In-store experience much better than online

"Been shopping at Fry's Electronics for decades but the online experience does not compare to in-store experience. I bought a closeout item that was an open box. I knew this and was told it was intact. Some screws were missing but instead of returning a trip to the hardware store solved that. My biggest complaint is that you CAN NOT delete your saved credit card info. There is a check box, but it doesn't work. No response to my inquiries yet. This is enough reason for me to delete my account and use that 'other' big online electronics supplier exclusively. "

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Verified
4/5

2020-02-01

Still in business

"I ordered three products online; they were quick to communicate with me that two were not going to ship. I got the third in reasonable time for a reasonable price, so I appreciate that. However, are they going out of business or are they going to re-stock the items they list on their website?"

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Verified
1/5

2020-01-31

Listed items they don't have in stock

"I ordered a couple xbox one controllers and received a tracking confirmation and everything. About a day later my order was cancelled because they said they don't have the items in stock. They continued to list the item on their website for a few more days before removing. Terrible inventory management."


Verified
1/5

2020-01-31

Never Shipped, Never Communicated

"I ordered off the web site and received confirmation of the order. Later, the company sent me a confirmation of cancellation, despite my not having cancelled the order. The company did not respond to a request for information about why the order was cancelled."

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Verified
1/5

2020-01-31

Kept saying they would deliver and in spite of several calls I made confirming my info, they cancelled the order

"They said they would deliver and gave me a shipping number. Then I received an email saying I need to call them to confirm my information. This happened three times. When I thought it was finally resolved, the next day I received a "confirmation" that they had canceled my order. I never once said I wanted to cancel the order. Who has time for that? "


Verified
1/5

2018-10-06

Items never shipped

"I purchased 2 power supply cables, received an email that my order was received. Got an email from ups with tracking, 3 weeks later still nothing. Frys account states “order expired” no phone call or email. They just didn’t bother to send the order. Likely they never found the items as has happened on multiple other orders. No wonder they are going out of business. I’m done with frys "

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Verified
5/5

2020-01-31

Quick and secure experiance.

"Quick service, called and verified my online purchase at the end of the transaction. "

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Verified
5/5

2020-01-31

antenna channel master 4228

"antenna available and delivered timely"

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Verified
5/5

2020-01-31

Always love Fry's!

"Always my go-to place for electronics, and love the daily deals."


Verified
2/5

2020-01-30

Failure to deliver

"On the website the part I was looking for was listed and allowed me to go through and purchase it with no problem. It was only after they charged my card and sent me confirmation that they followed up to tell me they no longer supply that part and thus would not be sending it to me."

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Verified
4/5

2020-01-30

unrated as of yet

"I have not received my device as of yet."

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