"Since my local store didn't have a transformer I needed, their agent found one in three other cities. I wasn't sure if the website processed my order so I called in to verify. The product arrived by mail in approx. three days. The length of the 12 VDC input chord was noted in the product description. I was hoping it was as long as the original and i'm only slightly disappointed it was shorter. Still glad to receive it promptly."

"I kept ordering a refurbished computer, after paying I got a popup that informed me inventory was wrong, item was out of stock. Tried 3 more refurbished computers from both Houston locations and San Jose location. Same popup message. Won't try to purchase again."

"Everything was on time and nothing was damaged.everything worked"

"an item was delivered to me in a broken box"

"I ordered a product and it showed available. However, I was called and told the product was on hold for another customer in case their equipment broke down and I could not have what I ordered. They were sorry but they couldn't get what I needed.
so, my question is why was it showing available if it wasn't available to purchase. This was a waste of my time and what it cost me to pay my IT person to figure out what I needed to purchase to fix our problem. "

"I bought a refurbished pc at frys.com - reading some of the other reviews, some people got a pc with a different processor than advertised. In my case, the order came exactly as advertised. Also, when a worker was getting ready to package the PC, he called me, to make sure I was aware it's a used/refurbished pc, and verified it's in working condition."

"I tried to order an iPhone on frys.com. But they always cancel my order with an unreasonable excuse over and over even I kept placing that order five times."

"Days after the order was placed they sent a cancellation saying they no longer had the item"

"2nd time i have tried to order something online that is not available to ship- even though it allows you to add it to cart. If it is not eligible for shipping it should be clearly marked and not allow you to proceed with purchase "

"After having placed my orders online (happened twice!), Frys just canceled the orders stating the products were not available anymore.
It seems Frys holds no stock anymore and does not update the web portal to reflect this fact.
So sad."

"The Wicked Audio HUM1000 was missing an aux cord, but on calling Fry's, customer service credited me 10% due to the low cost of the item ... that I can buy locally. Great service, nice team members, and excellent choice of reimbursement!"

"I put an order to buy an laptop. They return purchase was completed and already to shipping. Next day I received an email saying that my laptop was unavailable and the order was cancelled. I asked for explanation or a compensation like another similar laptop. They never responded back. Very poor customer service. "

"It was an okay experience overall."

"Like I said my order got cancel 4 times "

"Order placed and without knowing it was canceled. Very bad "