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Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
1/5

2023-01-15

3-month wait on order

"Bad news: Product would not be available for 3 months. Giod news: no charge until item is shipped. "

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Verified
5/5

2023-01-15

Quick delivery

"My order was delivered quickly and was complete. Not the best quality material at all, but it will so for now."

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Verified
5/5

2023-01-12

Product Arrival

"I was pleased the product arrived shortly after I ordered it."


Verified
5/5

2023-01-12

Satisfied Customer

"Bad News: The product I ordered apparently got "lost in the mail."
Good News: Only took one e-mail and the situation was remedied immediately. I have received the product and am very much satisfied.
"

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Verified
1/5

2023-01-10

Flimsy Material

"Ripped the next day have to throw away"

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Verified
4/5

2023-01-10

Perfect Fit!

"After searching Sunjoy, the original manufacturers website, i ordered what appeared to be the correct canopy but when it arrived it was not even close to the catalog description. Upon trying to return the canopy it became obvious that their return process is intended to prevent returns and the staff was extremely rude.
Found Garden Winds online and ordered the correct canopy and it is a perfect fit the first time! Great quality and very easy look-up in the online catalog. Could not be more pleased with the quality, fit, and SERVICE this company has provided!
"

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Verified
5/5

2023-01-06

Great quality and value

"Easy ordering process, reasonable if not better pricing, good shipping speed, excellent communication, had the product I needed at a price I wanted."


Verified
5/5

2023-01-04

Very informative & helpful

"We ordered a replacement canopy "


Verified
5/5

2023-01-02

Better than I expected!

"Quality of the new top and mosquito netting is better than the original. They had exactly what I needed and prices are reasonable. I can't wait for warmer weather so I can get back outdoors and enjoy!"

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Verified
1/5

2022-12-30

Two weeks later and still no product

"I ordered a canopy replacement 14 days ago. The order is still “in process”"

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Verified
5/5

2022-12-29

Grill gazebo replacement Aldi

"Quick shipping and item just as described. Thank you"

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Verified
5/5

2022-12-26

Fast service and shipping

"Great shopping experience and shipping. Excellent replacement product. This is the second time shopping Garden Winds product."

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Verified
5/5

2022-12-26

Great experience

"We found the item needed. Placed the order, and within just a few days the package arrived. Did not expect it for much longer."

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Verified
5/5

2022-12-23

Happy

"This is our 4th canopy since 2008 for the same gazebo Finally got it understandably so with shipping problems . Will get another few years out of our gazebo. Very happy now and look forward to the next few years"

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Verified
5/5

2022-12-20

Very Helpful Customer Service

"I did not purchase the original gazebo and therefore did not know which canopy that I needed. I sent photos to Garden Winds customer service. Garden Winds identified the gazebo and let me know which canopy styles would work best. I made my selection with assistance from Customer Service. Within days, my canopy arrived.

The entire experience was effortless.
"

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