ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.88/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.61/5
Customer service:
4.03/5
Return/Replacement policy:
4.01/5

Verified
5/5

2022-12-18

Canopy Fit Perfectly

"The replacement canopy fit the swing perfectly. Shipping was fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-12-17

Fits great Looks great

"Fits perfect Looks great well done"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-15

Great fit

"Probably my third review for this product. Don’t know where the other reviews are posted but it’s the same here. This is a great way to have a new canopy without having to pay for and trash the old frame. The canopy on my Costco shade structure rip apart during a hard storm. The frame was still good so when I found Garden Winds offer replacement canopy I had to check them out. Took photos of the wreck of a shade structure and sent them to Garden Winds. They recommended one. I bought it and it was an exact fit. The material seems to be heavier than the original. I sprayed fabric protector to increase the water proofing and the UV protection as the sun can trash any fabric quickly. Very satisfied with my purchase thus far. Hoping this will last a few years."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-12-15

Garden Winds Review

"I placed my order on November 26th.
As of today, I am still waiting for it to arrive.
"


Verified
5/5

2022-12-15

"Always receive excellent service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-14

Great service

"I ordered my canopy online and received it even earlier than expected. Early delivery and a good sale price made this a great experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-04-22

Replacement

"Good customer relations. Trying to find replacement cushions for our swing and given several options. Now waiting on our purchase.
May need replacement swing cover.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-13

we had it delivered but cannot use till the spring

"WE found what we needed replaced so hope it is good once spring comes"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-13

Always excellent.

"I’ve been ordering replacement canopies from this company for years. Always excellent!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-13

Professional and helpful!

"They gave expert help form picking the correct canopy cover out with the pictures that I sent to them! All the way to the actual delivery and then the helpful hints on how to install our canopy cover replacement. The improvements are excellent over the original design from 5 years ago!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-12-13

Good customer service, friendly people. Thank you.

"Good customer service, friendly people. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-12

So easy

"I love the fact that they have pictures of the different gazebo types, organized by the store where you purchased the gazebo, so that finding the replacement canopy is so easy to do. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-12-12

Second purchase from seller

"Picked up a second replacement canopy since I was happy with first purchase and I wanted to have a backup on hand just in case it’s needed. Very happy with the canopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-12-12

Great fit

"I really like the cover and the color, so glad I ordered it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-12-12

wrong part!

"I have sent pic. still wrong part I need to return."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges