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Product & services pricing
3.71/5
Chance of future purchase:
3.58/5
Shipping & packaging:
4.42/5
Customer service:
3.70/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-08-03

Ecellent service and a superior product!

"I ordered the wrong product and they were happy to exchange it for the right one. These canopy's are a real value and hold up much better than the original. "

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Verified
5/5

2017-08-03

Purchased a sun shade for a gazebo

"Very happy with product ... ordered on a Thursday and received it on Friday, half a continent away! It works perfectly. I would love to order another one. "

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Verified
5/5

2017-08-03

Excellent Service

"User friendly website, quick delivery and great service!"


Verified
5/5

2017-08-02

Quick and Easy!

"Had to reorder a replacement canopy for my outdoor shade structure. Called customer service and they found my order from six years previous. They processed my order and I had my replacement within three days! "


Verified
5/5

2017-08-02

Look great

"I purchased these for my front porch, they were easy to install and had no problems took me less than four hours to complete."


Verified
5/5

2017-08-02

Service

"I ordered my canopy on line in the morning. By afternoon, I got an email telling me it would be delivered the next day. That night, I got an email from the courier saying they would deliver it on day two in the afternoon. They did, it fit, it is quality.

I only wish that more of the materials available on the American web site were also available in Canada.
"


Verified
1/5

2017-08-02

Please update

"I ordered a canopy for my gazebo.
It was supposed to be ready at the beginning of July. I would like an update as to it's availability /delivery time.
"


Verified
5/5

2017-08-02

"Works great! Accidentally ordered 2 and got a e-mail from company. That was nice I didn't have to send one back."


Verified
5/5

2017-08-02

Arrived Quickly

"This rating is for speed of delivery but not for quality of product as we have not opened the large package to check the contents. The item is for a replacement canopy for next summer. "


Verified
5/5

2017-08-02

Fast Delivery !

"Fast Delivery !
material is medium to low quality, but item is a perfect fit !
"

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Verified
5/5

2017-08-02

Very smooth transaction

"Great to be able to get a replacement cover"


Verified
4/5

2017-08-02

Perfect fit

"Very happy with the fit and the quality it is better made than the original"


Verified
5/5

2017-08-02

excellent

"we received what we ordered good quality product delivered on time"


Verified
5/5

2017-08-01

The best

"It fit! Got here in 2 days. Can't ask for more."


Verified
1/5

2017-08-01

Shipping too costly.

"I ordered the right size replacement canopy but the images didn't show the underside of the replacement piece so the poles didn't line up. I paid $9.50 to get it home and $10.00 to send it back. Almost $20 and I have NOTHING to shsw for it. They should ship me the correct one for free."