ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-08-02

Service

"I ordered my canopy on line in the morning. By afternoon, I got an email telling me it would be delivered the next day. That night, I got an email from the courier saying they would deliver it on day two in the afternoon. They did, it fit, it is quality.

I only wish that more of the materials available on the American web site were also available in Canada.
"


Verified
1/5

2017-08-02

Please update

"I ordered a canopy for my gazebo.
It was supposed to be ready at the beginning of July. I would like an update as to it's availability /delivery time.
"


Verified
5/5

2017-08-02

"Works great! Accidentally ordered 2 and got a e-mail from company. That was nice I didn't have to send one back."


Verified
5/5

2017-08-02

Arrived Quickly

"This rating is for speed of delivery but not for quality of product as we have not opened the large package to check the contents. The item is for a replacement canopy for next summer. "


Verified
5/5

2017-08-02

Fast Delivery !

"Fast Delivery !
material is medium to low quality, but item is a perfect fit !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-08-02

Very smooth transaction

"Great to be able to get a replacement cover"


Verified
4/5

2017-08-02

Perfect fit

"Very happy with the fit and the quality it is better made than the original"


Verified
5/5

2017-08-02

excellent

"we received what we ordered good quality product delivered on time"


Verified
5/5

2017-08-01

The best

"It fit! Got here in 2 days. Can't ask for more."


Verified
1/5

2017-08-01

Shipping too costly.

"I ordered the right size replacement canopy but the images didn't show the underside of the replacement piece so the poles didn't line up. I paid $9.50 to get it home and $10.00 to send it back. Almost $20 and I have NOTHING to shsw for it. They should ship me the correct one for free."


Verified
5/5

2017-08-01

TOTALLY SATISFIDE

"I ordered a replacement gazebo cover. It was delivered in just a few days. It has been installed and fits perfectly."


Verified
5/5

2017-08-01

fast shipping

"ordered side cover and they shipped it same day excellent company to purchase from. Got it in time for the weekend festivities :)"


Verified
5/5

2017-08-01

Great Seller

"Very fast and efficient throughout the transaction. item received promptly "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-08-01

Thumbs up

"Fast delivery, fits and secures nicely."


Verified
3/5

2017-08-01

Would Have Been A Great Welcome..,

"The process was easy but the product was too expensive! Most websites that allow for email subscription offer promotions like free shipping and/or 10-20% off of the first purchase. It was very discouraging that I received neither."