ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-07-30

Pleased

"Our canopy needed replacing, but couldn't find any in the right size, but did find it here. I wrote to you and sent you a picture of our swing, giving the size etc. Even though you didn't carry the brand of swing, you had a canopy that fit. Thank you so much for your help.
"


Verified
5/5

2017-07-29

Canopy is great

"The canopy I ordered arrived sooner than I expected and I am quite pleased with it. It fits well and seems to be very sturdy. I highly recommend this product and provider."


Verified
2/5

2017-07-29

good intentions cause a disappointing result

"We have two homes, permanent and vacation. I wanted to order something to be sent to the vacation home but since my banking and credit card info was based on the permanent address, I was not allowed to ship the items to the secondary address. I was offered the option of paying by check so the items could be sent but that solution added several days to the order and the timeframe couldn't be met.

I was told the intent was to avoid any fraudulent credit card purchase but it prevented me from being able to make the purchase at all.




"


Verified
5/5

2017-07-29

Outdoor paradise

"I received my item in a timely manner and it looks great "


Verified
5/5

2017-07-28

The right product

"Fast delivery thanks ..mmmm"


Verified
5/5

2017-07-28

Satisfactory & Good Product...Thanks...

"Easy to order & shipped in a good time & hung up...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-07-28

Walmart Azelea Replacement Cushions

"I purchased beige cushions for replacement to a Walmart outdoor seating set. The was no cushion size information provided. As things worked out, the replacement set was a very close fit to the original cushions - whew what a relief:). I'm happy with the product & shipping timeframe."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2017-07-28

review

"Best customer service I've ever experienced.Exceptional delivery time.I recommend this place highly."


Verified
5/5

2017-07-28

gazebo cover

"Thanks for the great service "


Verified
3/5

2017-07-28

Great product, but don't expect great support

"I have a cantilever umbrella that needed a canopy replacement and Garden Winds had exactly what I was looking for, and it looks beautiful. My only complaint is that since I did not have a model number for my original canopy, I needed customer support to identify which was the correct replacement. I sent many photos, taken from different angles, and described in detail the setup of the umbrella. The Garden Winds representative recommended a particular replacement, but from the website photos, it did not appear to even be close to what I needed. I went with my own best guess and ordered a different model which turned out to be the right one, and as I said, the product is superb! Very happy with the end result!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2017-07-28

Beautiful, 1-2 year wear max

"I have ordered a couple replacement cushions for the same piece over the years. While they are well sewn, they typically only last 1-2 years outside. I wish an outdoor fabric was available for withstanding wear and tear better. Also, the cushion is very difficult to replace on the swing and impossible to bring in for weather protection. I would prefer that it were made with very strong Velcro tabs to enclose the pockets instead of sewn on pockets for the poles to run through. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-28

Glorioso

"Satisfactory arrived just in time"


Verified
4/5

2017-07-27

Good products

"Their replacement canopy is better than the original and lasts longer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-27

Fast Easy & Convenient!

"Ordered my replacement canopy for my pergola purchased from Kmart. I opted to pay for faster shipping and it came in on time just as promised for my family bbq. Quality is excellent. The fit perfect. The canopy color was well-represented online and was just as I ordered. I will definitely be purchasing again from Garden Winds. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-27

love the swing cushions!

"ordered swing cushions and canopy the arrived quickly and fit perfect!!"