ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.71/5
Chance of future purchase:
3.58/5
Shipping & packaging:
4.42/5
Customer service:
3.70/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-08-01

TOTALLY SATISFIDE

"I ordered a replacement gazebo cover. It was delivered in just a few days. It has been installed and fits perfectly."


Verified
5/5

2017-08-01

fast shipping

"ordered side cover and they shipped it same day excellent company to purchase from. Got it in time for the weekend festivities :)"


Verified
5/5

2017-08-01

Great Seller

"Very fast and efficient throughout the transaction. item received promptly "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-08-01

Thumbs up

"Fast delivery, fits and secures nicely."


Verified
3/5

2017-08-01

Would Have Been A Great Welcome..,

"The process was easy but the product was too expensive! Most websites that allow for email subscription offer promotions like free shipping and/or 10-20% off of the first purchase. It was very discouraging that I received neither."


Verified
5/5

2017-08-01

Impeccable service

"Impeccable service - ordered at 2PM in Quebec and was shipped at 3PM the next day
The canopy looks very sturdy but is a bit loose on my 10/10 frame...
let's see with time.
Would order again!
"


Verified
3/5

2017-08-01

Somewhat disappointed.

"My experience is somewhat disappointing. The sales process is fine and the shipping is fast enough. The product is not as good as I expected. It's nowhere near as good as the original."


Verified
5/5

2017-08-01

Rating Garden Winds

"Very easy to use. Extremely fast shipping. This is the second sun shade we have bought from Garden Winds and although it was twice the cost this time, service was quick and easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-31

Gazebo

"After looking at the manufactures web page and calling them to see if they had made any improvements to their gazebo top, I discovered Garden Winds. The original company has the same stuff, no improvements. Knowing that it would not last, I decided to give Garden Winds a try. I was impressed at what I could see on line and decided I had nothing to loose if I wasn't happy. Once I was able to get some backup help I put the new top on and I must say, I am impressed at how well it fits and how nice it looks. The top is a bit shorter on the sides and the vent top is a bigger but I made it work. My suggestion to improve on your fine product would be two things. The velcro tabs need to be about one inch longer and there needs to be more added, one between all the corners and the center for better snugness. This is where all my previous tops have failed because the rain collected there and just ended ripping to shreds. I hope you'll at least consider this. I have told everyone I know that has a gazebo about your company and product.
The ordering was simple, pick where you bought it and what model and the work was done. Shipping was fast and the product arrived when it was suppose to. On line you have instructions for installation, it would be nice to have them included and also a packaging list.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-31

Great experience

"The order was filled & delivered with speed. I am very happy"


Verified
1/5

2017-07-31

Uggh not good.

"Great looking cover but, was missing a grommet in a corner, therefore we cannot put the finial on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-07-31

Replacement cushions

"Shipping etc was great. However, the replacement cushions that were over $400 are not really the same size as the original - and that was the exact reason I used this company since the cushions should have been a more exact fit. "


Verified
5/5

2017-07-31

Great replacement canopy

"Buying my replacement canopy was very easy with Garden Winds. Very happy with our purchase. It was shipped out right away."


Verified
5/5

2017-07-30

You have been right on with the new gabibo canopy thank you

"Very great people to deal with"


Verified
5/5

2017-07-30

Good

"What we needed.Thanks . Would buy again."