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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-08-01

Impeccable service

"Impeccable service - ordered at 2PM in Quebec and was shipped at 3PM the next day
The canopy looks very sturdy but is a bit loose on my 10/10 frame...
let's see with time.
Would order again!
"


Verified
3/5

2017-08-01

Somewhat disappointed.

"My experience is somewhat disappointing. The sales process is fine and the shipping is fast enough. The product is not as good as I expected. It's nowhere near as good as the original."


Verified
5/5

2017-08-01

Rating Garden Winds

"Very easy to use. Extremely fast shipping. This is the second sun shade we have bought from Garden Winds and although it was twice the cost this time, service was quick and easy."

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Verified
5/5

2017-07-31

Gazebo

"After looking at the manufactures web page and calling them to see if they had made any improvements to their gazebo top, I discovered Garden Winds. The original company has the same stuff, no improvements. Knowing that it would not last, I decided to give Garden Winds a try. I was impressed at what I could see on line and decided I had nothing to loose if I wasn't happy. Once I was able to get some backup help I put the new top on and I must say, I am impressed at how well it fits and how nice it looks. The top is a bit shorter on the sides and the vent top is a bigger but I made it work. My suggestion to improve on your fine product would be two things. The velcro tabs need to be about one inch longer and there needs to be more added, one between all the corners and the center for better snugness. This is where all my previous tops have failed because the rain collected there and just ended ripping to shreds. I hope you'll at least consider this. I have told everyone I know that has a gazebo about your company and product.
The ordering was simple, pick where you bought it and what model and the work was done. Shipping was fast and the product arrived when it was suppose to. On line you have instructions for installation, it would be nice to have them included and also a packaging list.
"

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Verified
5/5

2017-07-31

Great experience

"The order was filled & delivered with speed. I am very happy"


Verified
1/5

2017-07-31

Uggh not good.

"Great looking cover but, was missing a grommet in a corner, therefore we cannot put the finial on."

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Verified
4/5

2017-07-31

Replacement cushions

"Shipping etc was great. However, the replacement cushions that were over $400 are not really the same size as the original - and that was the exact reason I used this company since the cushions should have been a more exact fit. "


Verified
5/5

2017-07-31

Great replacement canopy

"Buying my replacement canopy was very easy with Garden Winds. Very happy with our purchase. It was shipped out right away."


Verified
5/5

2017-07-30

You have been right on with the new gabibo canopy thank you

"Very great people to deal with"


Verified
5/5

2017-07-30

Good

"What we needed.Thanks . Would buy again."


Verified
5/5

2017-07-30

Great quality & nice looking!

"After scouring the internet for yet another canvas cover for my old gazebo...I happened upon your website for replacement covers which didn't looked familiar to me. After further reading, it stated that the material was a rip stop...something I've never heard of but makes more sense that the old standby canvas. After weighing the pros & cons of ordering from Canada (the dreaded exchange rate), & your offer of *free delivery*, I decided to give it a go! It's Beautiful! Great Quality, firm feeling material & I love the colour I picked as well...terracotta. I will definitely order this product again when the time comes but I have a feeling that it won't be for awhile! ;)

Thanks again,
Laura, Ontario Canada
"

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Verified
5/5

2017-07-30

Pleased

"Our canopy needed replacing, but couldn't find any in the right size, but did find it here. I wrote to you and sent you a picture of our swing, giving the size etc. Even though you didn't carry the brand of swing, you had a canopy that fit. Thank you so much for your help.
"


Verified
5/5

2017-07-29

Canopy is great

"The canopy I ordered arrived sooner than I expected and I am quite pleased with it. It fits well and seems to be very sturdy. I highly recommend this product and provider."


Verified
2/5

2017-07-29

good intentions cause a disappointing result

"We have two homes, permanent and vacation. I wanted to order something to be sent to the vacation home but since my banking and credit card info was based on the permanent address, I was not allowed to ship the items to the secondary address. I was offered the option of paying by check so the items could be sent but that solution added several days to the order and the timeframe couldn't be met.

I was told the intent was to avoid any fraudulent credit card purchase but it prevented me from being able to make the purchase at all.




"


Verified
5/5

2017-07-29

Outdoor paradise

"I received my item in a timely manner and it looks great "