"We ordered new pads for our outdoor furniture and were surprised and delighted when they arrived the very next day! However, our delight turned to chagrin because we received a mismatched bunch of pads. We'd ordered a beige set (for two chairs, two ottomans and a loveseat.) The chairs and ottoman pads were beige but the loveseat was lime green. I phoned as soon as I realized, was instructed to send pictures, which I did. The word came back that they were out of stock. I was offered a green set (which we didn't want) or a complete refund. I notified them that I would like a complete refund, thinking I would reorder later for next summer; and I reminded the company that I would need some recall tags so that the mismatched set could be returned. That was when I learned that returns would not be required! (Guess it's cheaper to take the loss than to pay for the return.) So we have a mismatched set. When they fade out, I'll reorder from this Company, who was prompt, apologetic, and polite through the whole process.
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"On time. As ordered. Will buy from them again."
"The cover fit perfectly. It was the second cover purchased from this company "
"Good price. Quickly delivery. Great quality"
"This is my third cover. It is worse than the previous two. The zippers on the lower two tiers can't be zipped up and the materiel appears to be lighter than the last cover."
"The replacement swing canopy I received was better than the original."
"Quick shipping. Easy order. "
"Was amazed my order was delivered on the day it was promised!"
"Very quick shipping. Excellent material that looks great!"
"Fast shipping, excellent fit and quality, would recommend to others"
"Was the incorrect size and did not have corner pockets as described. Wil be returning for full refund. "
"I looked high and low for patio lights that not everyone had. I found them here, very pleased with price, quality, timeliness. Will definitely order more awesome items in the future!"
"I sent in a picture of my very old canopy. Forgetting were I purchased it. Thought it was from Costco. They knew right were I did purchase it. Lowes. Sent me the right one. I could have been looking of years to replace it. Very fast and easy. And a very good price."
"Easy ordering and super fast shipping! Thank you!"
"I ordered window alerts several years ago. They worked so well I ordered again to refresh my windows. They are very easy to apply."