ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.72/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.50/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-04-28

Fits well and a quality product

"I tried another canopy cover brand but was unimpressed by the fit and quality. Garden Winds' canopy cover was more expensive, but the fit on my 10x10 is perfect and the material is much heavier. It was worth the extra cost."


Verified
5/5

2017-04-28

WHAT A FIND FOR SUN PROTECTION ON MY PERGOLA!!!

"I searched for several different types of coverage to attach to my beautiful pergola.
I found Garden Winds and it works perfectly. I just purchased my 3rd one (I have
now 2 pergolas) One warning...we took the first one off to clean it with the pressure
washer. BIG mistake. It took off the "sealant" and it no longer held the moisture. It
leaked through onto my furniture. We bought a 2nd one 2 years ago and it holds up
even though the Midwest winters. Just received my 3rd one to put on a new smaller
pergola. I love these and will continue to replace them when needed. For the price,
it's very doable.....
"


Verified
5/5

2017-04-28

Happy Customer

"Had to reorder another set of cushion and canopy fir my mothers swing. Got it ordered and receive it in about a week.
Satisfied as always. :-)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-04-28

pergola

"Dimension of pergola roof are wrong, can not fit."


Verified
5/5

2017-04-28

great customers service

"I've ordered through garden winds a few times and love their products. I have called for questions and they have always been very helpful and polite. Highly recommend and will continue ordering their products"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-28

Great replacement

"Great place to find replacement for every thing you have in your yard that has a cover for the sun."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-28

Awesome product!

"Great improved product! Fast shipping! "


Verified
1/5

2017-04-28

"All you have done is take my order and money.
No replacement gazebo cover yet
"


Verified
2/5

2017-04-28

Leaks

"At least 3 of the seams are leaking and I had to cut 3 inches off the frame to attach the last corner."


Verified
5/5

2017-04-28

Excellent Product

"I love the product and quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-28

Exactly what we needed.

"Exactly what I needed. It fit perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-04-27

Speedy

"This is the second time I have used this company. Both times the product was to my door within a couple days. The correct product as well. Would order gain from them "


Verified
5/5

2017-04-27

Gazebo top

"The replacement canopy is lighter and easier to install. It also appears to be more durable than the original.
Delivery was also fast!
"


Verified
1/5

2017-04-27

2nd time

"I received my 2nd canopy in about 3 years. The first one a few of the hooks were not in the right place. This new one, NONE of the hooks stay in the holes . Some are not in the right spot. I have sent an email with pictures and still no reply. 2nd defective product. I thought with a few years in between that the newly made batch of canopies would be better but they are worse."


Verified
5/5

2017-04-27

No problems, good to deal with, products reliable

"Happy customer, purchases satisfactory"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges