"A good replacement... Nice experience...thanks"
"I ordered a canopy for an older gazebo. The package arrived on time and well packaged. As I was putting it on, it is extremely tight. The top vent canopy ripped at the seam, I was able to sew it while it was in place. The corners on the main canopy are so tight that the corner Velcro can not be pulled far enough to attach it to the vertical corner poles. All the horizontal Velcro holders are just fine. The fabric the canopy is made of is much better than the last canopy I ordered, from another company. This canopy does work and looks nice, I just wish it had an extra inch on each side for a more secure Velcro attachment. It is now up and I'm happy to have found a company that still has this product in stock. Thank you!"
"Customer Service 5 Stars, 6 if I could give it, the product only a soft 3. First top I received was defective, called company and a replaced was sent immediately, outstanding. The top however leaks through all the seams, even after thoroughly spraying with Silicone. In looking up, you can see each stitching hole is too big for the size of the tread used, like the needle used was too "fat". I waited for the tread to swell and fill in the holes, but it never happened. My disappointment is the original top lasted 7 summers and never leaked, rain or shine it was always used. I hope Garden Winds corrects this manufacturing problem, because you can't beat their service. "
"Expensive, Not the same as the original. "
"Was able to find the cushions using only an empty frame, a picture to
Garden Winds confirmed the selection and within the week I had cushions."
" Quick shipment. Good quality. "
"I recently placed an order with Garden Winds for a replacement canopy for my gazebo. The order was received very quickly but it had a quality issue. I reached out to Garden Winds and they responded right away. I was very impressed with their customer service and I'm satisfied with their response to the issue. "
"Found exactly what I needed at a reasonable price and it was shipped without delay!"
"I ordered my gazebo replacement and it arrived within a couple of days. I spoke to staff because there was some confusion on my part about which gazebo to order and they were very helpful. This was the 3rd replacement I have ordered. That in itself tells you what great service I have received from this company."
"The product I bought was simple to order and cost less than any other company I looked into buying my replacement canopy from. It fit my pergola from Sears perfectly!"
"The quality of the cushions are better than the original. The pattern is not plain like I expected but it matches and doesn't look bad. They also fit pretty well."
"Garden Winds sent my product exactly as they promoted. Thank you for your great customer service. "
"Well made gazebo cover Fits perfectly. We especially liked the longer straps for the gazebo frame. This cover has greatly improved over the one we ordered before. Received cover pretty quickly."
"I would rate 5 stars, but 1st canopy sent to me was wrong. The box was labeled correctly, but the manufacturer put the incorrect item in box. Customer service was excellent in correcting the problem, I returned the incorrect item at no shipping on the return, and the correct item came a few days later. Perfect fit!"
"The ordering was easy. They gave good measurements and so we were able to order the item we needed. The order arrived on the day it was supposed to, and the quality is great. I have ordered from them before, and will order from them again. "