ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
3/5

2017-04-26

Fast Service, wrong color

"Ordered Green, y'all shipped white, had to have it the next morning on I used the white one."


Verified
5/5

2017-04-26

Review

"Great experience.
Pergola fit perfectly.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-04-26

Excellent

"Customer service was very informative!!!"


Verified
5/5

2017-04-26

Fast delivery

"My order was shipped the same day I placed the order. The bottom cushions are as comfortable as the originals. Overall I am very satisfied with my purchase. "


Verified
5/5

2017-04-26

My replacement canopy fit perfectly and was easy to install :-)

"I was concerned about not being able to find a replacement canopy for my gazebo, and that I would have to purchase a new set. Glad I found this canopy."


Verified
5/5

2017-04-26

Excellent

"The installation & fit was the easiest we have had."


Verified
5/5

2017-04-26

Great customer service at Garden Winds!

"We needed a new canopy for our swing. We did not know any model numbers or even the name of the particular swing. Garden Winds customer service answered our questions from a photograph - thereby, going the extra mile to insure we received the correct canopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-26

EASY/BREEZY (GARDEN WINDS) EXPERIENCE

"easy to find the correct part for my swing. pricing was good. shipping fast
good to do business with
"


Verified
3/5

2017-04-26

bbq gazebp

"I ordered two of these and they arrived just fine and in a timely manner, but the top canopy does not fit the Gazebo. This was supposed to be the right one, so not sure why. We had to close the poles up and then strap them down instead of putting them where they belong. Hope a big wind doesn't take them away."


Verified
5/5

2017-04-26

Amazing quick response time!

"I received my shipment the next day! Awesome!"


Verified
5/5

2017-04-26

Great

"Fast service great prices"


Verified
5/5

2017-04-26

Excellent Service

"We were looking for a replacement top for our Garden Winds patio cover.
When I called Garden Winds, they asked me to send them a picture, after they received it, they told me which size I would need.
I ordered the suggested size and it fits like the original! So happy with it!
"


Verified
5/5

2017-04-26

Havana Canopy

"Our canopy fits perfectly. The service was excellent and the delivery took just over 24hrs. I would definitely recommend Garden Winds and would order from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2017-04-26

Review of product Sienna Octagon Replacement Canopy and Net - RipLock 350

"The product arrived very timely in July 2016. It took some time for me to get the canopy and screen in place with the help of a neighbor so I did not return the product when the canopy portion did not fit. It was advertised as a 10' x 12', but appeared to be made to fit a 10' x 10'. The screen that was included fit fine. In fact was a little larger in width than needed, but OK. But the main reason I am writing a review on this product is so others know that the screen did not last more than 7 months before it started to fall apart. First, holes began to appear in the screen and then the elastic ties that hold the screen back just deteriorated and fell apart when used. Unfortunately the canopy which never fit appears to be holding up even in month 9."


Verified
5/5

2017-04-26

Great Experience

"Fast delivery. The product was as described."