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Product & services pricing
3.72/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.50/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
1/5

2017-04-19

Looking for a 61x42 replacement canopy for two seater swing

"Unbeknown to me,I called right before closing,but the operator made minimum effort to find a replacement canopy to fit my swing.I am still looking for a canopy."


Verified
5/5

2017-04-19

Great customer service / great products

" I called Garden Winds because I needed to replace my gazebo cover. It had been several years since I had purchased a cover and could not remember which model gazebo I owned. The wonderful individual at Garden Winds Took the time to research my previous order (three years ago) to determine which gazebo cover I had ordered. I promptly ordered the cover and it arrived two days later! The previous cover was well made and lasted through three winters without me taking it down. Had I removed the cover at the end of the summer season I would not have had to replace it. The previous cover was well made and lasted through three winters without me taking it down. Had I removed the cover at the end of the summer season I would not have had to replace it. I highly recommend Garden Winds for not only its products but its wonderful customer service!"

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Verified
5/5

2017-04-19

Easy quick delivery!

"Nice to be able to order replacement canopy and have it delivered within the week. Thanks!"


Verified
2/5

2017-04-19

Optimistic

"Product doesn't seem to fit. Still trying to install. Haven't found the trick yet."


Verified
5/5

2017-04-19

Better than the original

"The swing cushion is plusher than the original that came with the swing from Lowes. Fits perfectly and extremely comfortable."


Verified
5/5

2017-04-19

perfect fit

"fits better than any i have gotten very pleased"

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Verified
5/5

2017-04-19

Excellent product & service

". I have been ordering canopies and cushions for years, from Garden Winds and it is always relatively fast shipment and great customer servicell. "


Verified
5/5

2017-04-19

great price fast shipping

"Great website fast shipping "


Verified
2/5

2017-04-19

Return policy very expensive

"Purchased wrong size cost to return will be almost half cost of the product."


Verified
3/5

2017-04-19

Not what was expected

"I ordered a brown cover, that was what we wanted. I made sure it said it was available, as other covers said "tan only." This one did not say that, received a tan cover .... oh well! Installing cover went well on the bottom ... but the top piece was about an inch short. The last corner tore out trying to stretch it over the frame. Ended up taping that corner on with duct tape. Interesting part last cover this top piece was too big! Couldn't use old top, it was rotten."


Verified
5/5

2017-04-19

Canopy

"Exact fit, quality fabric."


Verified
5/5

2017-04-19

Great fit

"Super quick delivery. Looks great! "


Verified
5/5

2017-04-19

regency gazebo

"I have had my gazebo for a few years and use it every day in the summer months. After several summers of
New England weather I have had to replace the canvas top. It arrived within a few days. and I look forward to spending my summer days reading and entertaining under my gazebo once again.
"

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Verified
4/5

2017-04-19

Satisfactory

"Had trouble with the Velcro strips to help fasten the top down....seems like the strips should have been sewn in opposite direction. Also one of the metal hooks separated from the elastic which holds down the corner of the top, could now fix this. "


Verified
1/5

2017-04-19

Friendly employes but slow service

"I placed my order the first of the month today is the 18th and I've not received it. I called a week ago and found that half my order was on back order until the 27th. Wish they would have said something when I ordered. Gave me an option to look elsewhere. Kind of stuck now..."