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Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
5/5

2017-03-04

"In contacting your sales persons they keept responding with a request for more info. They could have asked for all of the info the first time."


Verified
5/5

2017-03-04

Satisfied customer

"Items are reasonable priced, shipping was on time and quality of the items is excellent"


Verified
5/5

2017-03-04

Grillin and Chillin!

"Bought a new cover for my Grill Gazebo.....Its a beautiful thing! Then found a cover for a gazebo that was given to us. Sent a pick and where it was bought and BANG! New cover for that also. These guys are the greatest!"


Verified
5/5

2017-03-03

"Timely delivery and quality material and construction"


Verified
4/5

2017-03-03

"Confusion regarding swing canopy."


Verified
5/5

2017-03-03

Great buy for the money

"I ordered a replacement for my Gazebo and even thou I have not put it up year I was very glad I was able to order it in such a timely manner. It did not take that long and can't wait to put it up. Love my Gazebo for the summer"


Verified
5/5

2017-03-03

Replacement pergola canvas

"I have ordered this replacement cover several times throughout the10 years of owning my pergola and have been satisfied every time."


Verified
5/5

2017-03-03

"NEW COVER HAD UPDATED DRAIN HOLES THAT ARE METAL GROMMETS. "


Verified
1/5

2017-03-03

"I bought a Riplock Canopy last summer and it is totally rotten. Where the holders are placed on the canopy it tore . And other areas it looked like shreded canavas"


Verified
5/5

2017-03-02

"Product fit perfectly and looks great! "


Verified
5/5

2017-03-02

Bbq canopy cover

"Just bought this canopy cover for my BBQ "


Verified
5/5

2017-03-02

Fast Service

"The replacemnt conopy I ordered in Feb 2017 is unopened in my shed . I will install the canopy when the weather breaks in May at my location . This is the second canopy I ordered from Garden Winds and the first on fit perfectly , so I am confident this new one will be just fine."


Verified
2/5

2017-03-02

Misleading photos, difficult to return or contact company

"I was trying to order the swing seat, not just the canopy. I have been working to restore an old rusted swing I was given, and it was finally ready for that last piece. Looking online, I was surprised to discover that Garden Winds is pretty much the only place to get these things, so they can price them however they want to, but when I saw the photos matching my swing, I didn't think $70 plus tax and shipping was too over the top. All of the photos zoomed in on the swing, so I was confident that I had the correct item.
I watched the tracking and was so excited for the delivery of the package, but when it arrived, it was this small light box (totally torn and ripped apart), containing just the swing canopy. I was so sad, and to top it off, there is nowhere on the site to choose an option for returns. I had to repackage the canopy in my own box, and pay the $10 fee to send it back.
I think the worst part is that since Garden Winds is still the only place online to find the swing parts, when I am abe to come up with the $140 (plus tax and shipping), I will have to order from them again.
"


Verified
5/5

2017-03-02

Great Quality Costco 3 person swing replacement

"Fits and looks perfect. Very satisfied with replacement cushion. "


Verified
5/5

2017-03-02

Yes for RipLock

"Very pleased with purchase of RipLock Canopy from Garden Winds. Deliver was prompted and complete. The replacement canopy fit perfect and would purchase again from Garden Winds in the future."