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Product & services pricing
3.67/5
Chance of future purchase:
3.97/5
Shipping & packaging:
4.56/5
Customer service:
4.12/5
Return/Replacement policy:
4.05/5

Verified
5/5

2017-02-25

Extended life

"Thanks to Garden Winds I have been able to extend the life of my gazebo. More than 8 years and counting."


Verified
5/5

2017-02-25

Fast

"Got my item I ordered fast.Thank You
"


Verified
2/5

2017-02-24

too tight

"side skirt too tight . two corner seams split when installing . need to make sides a little longer so it fits frame looser."


Verified
5/5

2017-02-24

Very Pleased!

"I was pleased with my replacement canopy."


Verified
5/5

2017-02-23

Quick Delivery Prompt Credit on Return but web site needs work

"Your staff on the telephone were very helpful and a pleasure to deal with. Product arrived virtually overnight and was as advertised. I was confused by the web site in terms of selecting the right item, even with the product number from the original purchase document which resulted in me having to return the first item.

Overall very pleased
"


Verified
5/5

2017-02-23

Swing picture for canopy replacement.

"I was so desperate for finding a canopy replacement for 2 years. My swing's label was nowhere to be found, looked all over every inch of the swing. I saw the ad from Garden Wind to send a picture so they can advise what model was it. To make it short, I ordered what they have recommended and sure enough it was the right one. Thanks Garden Wind."


Verified
5/5

2017-02-23

Happy Customer!

"This is the 2nd replacement canopy I ordered for my mother-in-law. She has been completely satisfied with the canopy replacements she has gotten. I have been happy with the order process. Thanks!"


Verified
5/5

2017-02-23

The Flash

"Ordered on a Monday from California and it was delivered on Wednesday to Victoria,
British Columbia, Canada. Move over Flash, you have competition!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Verified
3/5

2017-02-23

"Not the colour I wanted or it was not the same quality of material that came with the original but it is difficult to find a 12x12 soft top any more. The shipping speed was very impressive."


Verified
5/5

2017-02-23

A swingin' deal

"I was worried about finding the parts needed for a swing that we received as a gift a few years ago. I was surprised to be able to find a picture of the swing among many others online. That led me you your company. I was able to figure out the parts for the seat and the cover for the swing due to the excellent descriptions given on your website. I received them in just a few days via UPS. They fit exactly! We were very satisfied! That was about a year ago. Just a few weeks ago out here in California we had a windstorm. Our swing was blown over and on to the roof of our porch and the cover was ripped. Once again I was happy to reorder what I needed, received, and reinstalled, and am very satisfied. "


Verified
1/5

2017-02-22

No response

"My order hasn't come in yet, but they sure charged me weeks ago when I placed it No communication as to when it will get here?!?!?"


Verified
5/5

2017-02-22

Gazebo Top Replacement

"I received my gazebo replacement top in a Avery timely fashion. It fit perfectly."


Verified
5/5

2017-02-22

"The cushions fit exactly how the original fit. I'm very pleased with my order and I was finally able to enjoy our back porch once again! Thank you! "


Verified
5/5

2017-02-22

Quick and easy.

"Easily found what I needed. Ordering was simple. Delivery came quick. Will definitely use this company again in the future. "


Verified
5/5

2017-02-22

Perfect

"I do not know if it fits but ordering, delivery and payment complete in 3 days "