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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
1/5

2016-06-01

Poor quality for the money, STAY AWAY!

"Very poor quality for $49.99 . It might be worth $19.99 at the most, maybe, and that's being generous. Very loose fit and the grommet holes on the ends were off about an inch. When I tightened the canopy down the grommets wanted to twist because they were off center. Holds rain water on the front and back edges because of the poor fit. Poor stitching also, doesn't look as if it will hold up thru the summer. I would not recommend this to anyone for that price. Lower it and you might get some takers. Sorry."


Verified
5/5

2016-06-01

Quick shipping

" My package arrived in five business days. It seems to be better quality than the original, but not much. I hope I get at least two seasons out of it. I wish the stake pockets were a lot stronger, but better than the original at least. "


Verified
3/5

2016-06-01

Saggy, baggy covering

"The covering I bought for my gazebo has been redesigned. I suppose this was done to improve the way the covering handles rainfall. The result was not good. The top allows for the capture and retention of large amounts of water. If rain is in the forecast I must either take the cover off, or at least loosen all the ties, so that the water can drain. The manufacturer states you may need to install additional means for the water to drain...if they are aware that additional means are needed, why don't they manufacture the product that way? "


Verified
5/5

2016-06-01

Things went Marvelous.

"The Canopies were as advertised - we are enjoying the Shade as we write this note.
Hey Now, Keep doing the good things you do !!!
"


Verified
5/5

2016-06-01

Awesome site

"I was very satisfied with my experience with Garden Winds. Not only did I find what I needed quickly but it was delivered to me without delay. They have a very wide range of products to serve your needs.
"


Verified
4/5

2016-06-01

"The product showed up quickly, but was not the colour as shown in the photo. Therefore it doesn't match the set I was replacing it from. Also, while the company was called Garden Winds Canada, all produts were in US funds, which was misleading,"


Verified
5/5

2016-06-01

gazebo extras

"Totally appreciate being able to get different parts for the gazebo replacements that was needed."


Verified
5/5

2016-06-01

Fast Delivery

"I ordered a new shelter top and it was delivered to my home the same week. Awesome service! "


Verified
5/5

2016-06-01

Speedy Gonzalez

"I ordered my canopy Tuesday afternoon on-line and it was delivered to me in Canada on Wednesday afternoon. I thought the material was going to be cheap and thin like all tge other canopies I have had but instead it is like a soft firm plastic! Thank you so much for the great product and service. "

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Verified
5/5

2016-06-01

Service fantastic!!

"Purchased a canopy and screen set along with snap rings for a Sears Bay Window Gazebo.

Ordered at 9:00 AM on Wednesday and the product was delivered to Regina SK at 2:00 PM on Thursday. Could track on Fedex every step of the way. PST ,GST, duty and brokerage fees, and shipping all included in the price as advertised.

Product was installed by 4:00 PM on the same day. Fit perfectly!

Prior to ordering made one call to customer service to determine if I needed to order the snap rings to attach the screen to the gazebo separately (you do). Call was answered promptly by a very pleasant young lady who provided concise accurate information.
"


Verified
4/5

2016-06-01

Back yard summer fun

"Everything was good. Fast delivery. Canopy went up easily and looks great. Only downside, no instructions! Had to "wing it" putting it up."


Verified
5/5

2016-06-01

Awesome service and product!!

"I ordered my canopy cover on a Wed and had it the following Tues. It is very durable and I would recommend it to anyone who needs one. Our first one lasted about 3 years before it needed replaced again."


Verified
4/5

2016-06-01

Another Gazebo Cover

"Another gazebo cover, I'm hoping this one lasts longer than the last , Gardenwinds is a very good company to deal with , fast efficient service , i ordered the gazebo cover and within a few days it arrived .cover looks great, fits almost perfect, one corner pocket is very small compared to the rest of them but it does work, although i hope its doesn't cause a problem with the integrity of the cover, This is the second cover i have ordered , first one lasted a few years but did eventually rip ,but that does happen in the sun and the wind . i like gardenwinds but don't like that they present themselves as a Canadian company and charge in american dollars ,it makes it difficult to know actual cost . thanks "


Verified
5/5

2016-06-01

"Fast service. So far very happy with the Universal product. It fit our Canopy well and it was easy to put up. Will definitely use them again. "


Verified
5/5

2016-06-01

"This was the 3rd cover ordered from Garden Winds. We bought our gazebo in 2005 and are happy with Garden Winds fast service & delivery.
"