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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2016-05-04

High hopes for the RipLock Canopy!

"I ordered the Garden Winds RipLock Canopy to replace two previous canopies that were not RipLock Canopies and were shredded in the high winds that occasionally sweep through our backyard, sometimes reaching 60 mph or more. The canopy fits perfect and looks great and I can tell by the layered stitching that this canopy should be able to withstand the winds (which have yet to come) better than the previous ones. I'm keeping my fingers crossed. If this canopy could last at least 2 years I would be thrilled."


Verified
1/5

2016-05-04

Avoid.

"Not much more to say. The tarp was nice burnout nicely built. Lots of defects and company just stated that all tarps would be the same. They wanted to use the warranty after I owned the canopy for less than 2 days. Really? Just avoid the trouble!"


Verified
5/5

2016-05-04

Always Happy

"This was the second set of solar lights I have purchased. The first set still works well. We liked it so much that we wanted a second set for another gazebo. We have always been pleased with Garden Winds and highly recommend them to anyone. "


Verified
5/5

2016-05-03

"The gazebo cover was a perfect fit, and the new fabric seems stronger than the last."


Verified
5/5

2016-05-03

Excellent. Thank you

"Thank you. This is the only place I could find the canopy replacement I needed"


Verified
4/5

2016-05-03

"The new canopy looks very good. The fit was quite tight, so it took some work to pry it over the corners and I may have popped a few stitches. I can't tell at this point if the premium for the ripcord 500 will be worth it..."


Verified
5/5

2016-05-03

Excellent service

"Ordered on a Monday and delivered the next afternoon! Was concerned that it wouldn't fit but it's perfect. Just have to see how it holds out over the summer. So far it's looking great."


Verified
1/5

2016-05-03

never got my order

"I ordered a gazebo canopy and a dog bed with a shade but never received them I'm very disappointed"


Verified
4/5

2016-05-03

Made our day...

"We needed replacement pillows for an outdoor chat set that heeded to be a special shape to match the originals from a Martha Stewart set...Garden Winds had them and they arrived in fine shape and fit perfectly as advertised. Only issue was that I would have liked to have had a wider variety of options with respect to the fabric. Other that that, this was a great find...quality seems to be OK. "


Verified
5/5

2016-05-03

Light n' Easy

"The canopy was very easy to put onto the frame and looks great! I am so happy with my purchase. Thanks for the quick delivery also."


Verified
2/5

2016-05-02

Will have to wait and see if Garden Winds backs their produce

"Canopy is torn. Please contact me to let me know if I can send in for an exchange."


Verified
5/5

2016-05-02

Great looking canopy

"Ordered the Rip-Stop fabric canopy and it came in just a few days! Fit was perfect, perhaps tighter than the original canopy. It took a little pulling and stretching, but the final product looks great!"


Verified
1/5

2016-05-02

My order over a year back ordered

"I need the swing cushion now it is over a year back ordered."


Verified
5/5

2016-05-01

Garden Winds Cusromer Service ROCKS!

"After a severe hail storm we ordered the canopy top that we thought would fit our 6 year old gazebo. The overall style was the same but the during the 6 years the cupola had changed in design. GWCS worked with us to try and find the right canopy but unfortunately due to the design change we are unable to replace the canopy. We really appreciate the effort Garden Winds made on our behalf and highly recommend them!"


Verified
3/5

2016-05-01

Difficult to Stretch

"I bought this replacement canopy. It does not seem as thick as the original I purchased and I cannot pull the canopy tight enough to get it in the last corner, so it if unfinished. It ripped in two corners trying to put it on. I seriously doubt this will last very long and do not plan to buy a replacement from them again. Just my honest opinion. "