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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-05-02

Great looking canopy

"Ordered the Rip-Stop fabric canopy and it came in just a few days! Fit was perfect, perhaps tighter than the original canopy. It took a little pulling and stretching, but the final product looks great!"


Verified
1/5

2016-05-02

My order over a year back ordered

"I need the swing cushion now it is over a year back ordered."


Verified
5/5

2016-05-01

Garden Winds Cusromer Service ROCKS!

"After a severe hail storm we ordered the canopy top that we thought would fit our 6 year old gazebo. The overall style was the same but the during the 6 years the cupola had changed in design. GWCS worked with us to try and find the right canopy but unfortunately due to the design change we are unable to replace the canopy. We really appreciate the effort Garden Winds made on our behalf and highly recommend them!"


Verified
3/5

2016-05-01

Difficult to Stretch

"I bought this replacement canopy. It does not seem as thick as the original I purchased and I cannot pull the canopy tight enough to get it in the last corner, so it if unfinished. It ripped in two corners trying to put it on. I seriously doubt this will last very long and do not plan to buy a replacement from them again. Just my honest opinion. "


Verified
4/5

2016-05-01

"Very pleased with the new heavier fabric, just wished it came in different colors. Can't rate it on durability because I just got it."


Verified
5/5

2016-05-01

"Very satisfied with the ordering and delivery. The quality of the gazebo canopy is very good.

We have informed other people about your items and service.

Thank you.
"


Verified
2/5

2016-05-01

Replacement yes, but really not a very good one

"Sorry about the sour grapes, but for what you pay this should be much better quality. These grommets are most definitely NOT as heavy duty as the original ones were, and It had to be forcefully stretched to reach the locks. Once all were locked, I noticed that some of the grommets on the inside of the ring were starting to come apart, really ??? Noticed light coming through pin holes in various locations. I'm getting whatever use I can out of it, and then taking the original to a quality upholstery shop and having them make me a real quality replacement. "


Verified
4/5

2016-05-01

Outside and dry

"Very good product , only problem is no retainers on lower corners and a light breeze turns corners up and off of rails"


Verified
1/5

2016-05-01

Wish it had fit

"the measurement was right for the replacement riplock canopy but was 1 to 2 inches short. no matter how hard i pulled, i still could not reach end to end. and that center piece on top, also did not reach end to end so i just left it off with an opening at the top. which means when it rains i cannot sit under the canopy. will never get this type again."


Verified
2/5

2016-04-30

Ripped right away

"While putting this top on for the first time the corner ripped. This was the 3rd corner being put on the 4th corner was not put in yet. Very disappointed to pay this kind of money for this result!! It's advertised to be so durable and turns out this is false!"


Verified
5/5

2016-04-30

"Perfect fit, fast delivery, great experience."


Verified
5/5

2016-04-30

"Well made good looking product"


Verified
5/5

2016-04-30

The Canopy Top that Fit

"The shipping was quick, it arrived before the scheduled arrival date and it took four hands to put it on the frame. With the RIplock technology I am hoping this was lasts longer than the one that came with the original canopy."


Verified
5/5

2016-04-30

"Great product! Shipped quick!"


Verified
5/5

2016-04-30

Exactly what I was looking for....

"We failed to remove our canopy over the winter 2 years ago and have been looking for a replacement for quite some time until a Google search led us to this amazing site. It fits perfectly and is better than the original since it has small holes to drain the rain. The color matches perfectly too. Very happy with this purchase! I recommend this site to anyone listening! :)"