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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-16

"looked great worked perfectly"


Verified
5/5

2015-06-16

"I have been using these replacement tops for many years and they hold up very well. I live in Florida so it is up all year round and takes a beating from the sun and wind( during thunderstorms). Great product!!!"


Verified
5/5

2015-06-16

"Couldn't be more pleased with product and service."


Verified
1/5

2015-06-16

"Completely unsatisified with your customer service. I will never shop here again nor will any of my friends. I waited 45 mintues to speak with a customer service agent to tell me that since it was my fault for ordering the wrong cushions, that there was nothing they could do for me. Shipping the cushions back on my own would cost me $79.99. The order was a total of $144. Ridiculous customer service and lack of helping a customer is beyond my comprehension."


Verified
5/5

2015-06-16

"Replacement canopy fit well as described. Very fast shipping"


Verified
5/5

2015-06-16

"Called customer service with a question about a replacement canopy, call was answered on the first ring by a live person who knew exactly what I was asking about and within a few questions, corrected me to provide the proper information about my product as well as several options to consider.
I placed an order online the next day and it was shipped immediately. Very high quality product and a perfect fit.
"


Verified
5/5

2015-06-16

"This product is much better than the original canopy and I am looking forward to many years of service out of it. Thank you for your improvement. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-06-16

"The only thing you have to make sure that the top vent stays on the outside. Keeps blowing in and then the rain gets in."


Verified
5/5

2015-06-16

"Quick delivery, perfect match and fit. Thank you!"


Verified
5/5

2015-06-16

"I am very pleased with our new canopy! It made our Gazebo look brand new. Our order came in very quickly, the size and color were correct, and the fit is great. Thank you!"


Verified
5/5

2015-06-16

"Fast delivery & easy install. Happy to get another 20 years of enjoyment out of our patio swing!"


Verified
5/5

2015-06-16

"Quick response great service!"


Verified
5/5

2015-06-16

"on time and was happy its still in stock"


Verified
5/5

2015-06-16

"Was delivered as promised "


Verified
5/5

2015-06-16

"Nice awning? Fast delivery!"