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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-16

"Very helpful when describing the rip lock canopy.
"


Verified
5/5

2015-06-16

"Canopy fits perfect and matches."


Verified
5/5

2015-06-16

"Very good product and fastshipment "


Verified
5/5

2015-06-16

"Looks great...Fast service."


Verified
5/5

2015-06-16

"I was really skeptical about ordering this online and would have to say it was quite pleasant. It was very easy and if I had to do it again I would order from Garden Winds.

Thanks
"


Verified
5/5

2015-06-16

"Fits perfectly over the top and sides of the gazebo. The top piece has a zip also and secures to the top panel which can be put over the top of the gazebo as a one piece. Very nice. I like that it secures the top and prevents bugs from having that entrance by having the zip-on and not a tie-on. Extremely nice and durable fabric construction. The netting is strong and not flimsy. I am very pleased with my purchase."


Verified
5/5

2015-06-16

"The person I talked with at Garden Winds was very helpful in directing me to the information I was looking for."


Verified
3/5

2015-06-16

"the product seemed to be well made at first. on the first day it rained it swelled with water, it seems that the pre made holes where not in the right places. I had to push the water off the canopy."

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Verified
1/5

2015-06-16

"After seeing the video on line, I had very high hopes for this new version of the canopy. However and sadly, within one week of installation one of the support bars on the straight side punched through. Seeing as these points are NOT where the major stress points are, I am expecting the corners one or more to come through before the season ends. I sincerely hope I'm wrong. As far as ordering, the order was handled swiftly, was received in a timely manner and the other facets of construction look nice. A far cry better than the original covers. I had more hope considering that this new cover was $50.00 more than the other TWO replacement I ordered previously over the last three years. An honest assessment now after reviewing what I have spent on the original gazebo and all the replacement covers, I am now at the point of spending more on a higher quality unit and am now forced consider an alternative. This is all depending what you do as a company and how far this current cover lasts.
Please feel free to contact me for further updates as the season progresses. ****@****.

Thanx -
Jim

AN UPDATE:
Since writing this review above and also sending an email to customer service as well, I still haven't heard back fro them. Since this review two more support poles have punched through. This makes a total of three now. After this season I will be looking for a replacement and it will not include anything from this company. Asking for a simple reply asking for their thoughts or even the respect of a response, I got neither. Time to move on. Really sad from a customer's perspective. Customer support and satisfaction should be Paramount in any business that deals with the public. A lesson they obviously don't want to adopt... or care about.
"

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Verified
5/5

2015-06-16

"Was impressed with quality and loved the color."

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Verified
5/5

2015-06-16

"I would and will suggest this company to my friends"


Verified
5/5

2015-06-16

"At my front door in 2 days from LA (USA) to just outside of Toronto Canada. The quality of the canopy looks good and it fits.
I would recommend Garden Winds to to my friends any day.
"


Verified
1/5

2015-06-16

"Because the site doesn't provide the measurements of the swing canopies, I ordered the one I thought would fit my swing. Well, it didn't and I had to return it and of course pay for the return. Since I also had to pay for the shipping the item to me I just spend $20 for no good reason. THis could be all avoided by simply providing the measurements how hard can it be."


Verified
3/5

2015-06-16

"The personnel and service were very good. The product was not. The canopy ordered was way too small for the Barzebo."


Verified
5/5

2015-06-16

"Great quality, fast shipping, perfect fit"