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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-01

"Good quality replacement 10x12 canopy delivered 24 earlier than expected. Excellent service.
Thank you.
"


Verified
1/5

2015-06-01

"Ordered canopy May 17. Was given a date of July 15. Just got an email. It is now due to arrive in their warehouse on August 29. No mention of a ship date to me. Very disappointed I won't have it for the summer of 2015 hopefully I will have it for the summer of 2016."


Verified
5/5

2015-06-01

"shipped quickly reasonably priced and easy to install "


Verified
5/5

2015-06-01

"Thanks for the quick delivery....but the weather has been so cold, we haaven't taken the old canopy off."


Verified
4/5

2015-06-01

"I thought the material would be thicker than it was"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-06-01

"I found the service to be top notch.
Just put up canopy and netting yesterday and found the product superior to the original.
Looks great!
"


Verified
5/5

2015-06-01

"I would be even more satisfied if they'd answer a question that I asked of them in the original survey."


Verified
5/5

2015-06-01

"Item was just what I needed. Info was direct and truthful. Shipping date was better than projected."


Verified
5/5

2015-06-01

"Easy ordering and quick delivery. Very happy with our replacement canopy cover as well."


Verified
5/5

2015-06-01

"It was delivered quickly, and was a perfect
Fit. Great company!!
"


Verified
5/5

2015-06-01

"Package received on time. Merchandise was satisfactory and just as described "


Verified
1/5

2015-06-01

"Ordered my canopy May 16th, tracking said order is in process. Got email a couple of days ago with message that said item is backordered and not expected until August 29th?"


Verified
5/5

2015-06-01

"The canopy top for our mother's swing is just perfect! No trouble putting the canopy on the original frame. We all love it!!!"


Verified
5/5

2015-06-01

"The quality of the canopy is better than I thought it would be -- and the reinforced corners are a nice touch!"


Verified
5/5

2015-06-01

"The shipment arrive promptly, and was exactly as described. I was very pleased."