ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
1/5

2015-06-01

"I was buying a replacement canopy that was connected to the kmart website. It didn't come close to fitting."


Verified
2/5

2015-06-01

"I placed my order with no problem. After 9 days of waiting I finally called and apparently my color choice was backordered for another 1-2 weeks. I was never notified of this b/o. I promptly changed my color choice to one that was in stock. My credit card was finally charged and I'm still waiting for it to arrive.
I've ordered from this company before with no problem and I'm a repeat customer. This time however I felt there was a total lack of communication concerning my order status.
"


Verified
5/5

2015-06-01

"Liked the quality, but the price is too high."


Verified
1/5

2015-06-01

"I still have not received my order"


Verified
5/5

2015-06-01

"Product was received in very good time. Can't comment on the quality yet as I have not been able to install the canopy yet. If there are any problems, you'll be the second to know. "


Verified
5/5

2015-05-31

"Item arrived on time and as advertised."


Verified
5/5

2015-05-31

"We had looked many places for this cover. It is exactly what we wanted and it arrived on time and is a excellent value for the money"


Verified
5/5

2015-05-31

"The cover we received was so awesome. It fit correctly and arrived in timely manner. I couldn't have asked for a better experience on the website. It was easy to use and to understand . I may not need another one for a couple of years, but when I do, I will definitely come back to Garden Winds. Thank you for making my summer complete.
Lillian Grace
"


Verified
5/5

2015-05-31

"I found the ordering was very simple, the FedEx shipping was great especially with the shipment arriving 36 hours later and the shipping to Canada from the U.S. as a standard service is rare. I would use your site again and recommend it. "


Verified
1/5

2015-05-31

"Ordered a replacement gazebo cover and was surprised it turned into brittle paper like material which shredded after a short period of time, maybe three months! We did not have unusual weather, it was just thin, poor quality.
Almost ordered the upgraded version but decided it was only $20 more, which probably not give us much more quality.
"


Verified
4/5

2015-05-31

"Top/smaller canopy does not fit properly our gazebo."


Verified
5/5

2015-05-31

"Exactly as described in the description
"


Verified
5/5

2015-05-31

"Spoke to tech to make sure canopy top would be the one I needed... she matched it perfectly. Very courteous and professional. A pleasure to deal with"


Verified
2/5

2015-05-31

"The canopy top sags on all four sides and collects rain. We have to constantly go outside when its raining and dump the rain off. Will never buy this particular product again."


Verified
5/5

2015-05-31

"No problems with ordering Hope the cover last many summers."