"Glad to be able to order replacement "
"Easy transaction, cover fits perfect. Fast shipping."
"Wrong umbrella canopy had to send back.."
"I ordered 2 expensive patio umbrellas from another company several years back and needed canopy replacements. I was unable to find replacements from the original manufacturer or anyone else until I came upon Garden Winds. I sent pics and details to their customer service and they recommended a particular canopy, so I ordered 2. I am so happy they fit after spending hours and hours trying to find replacements on the internet. Garden Winds saved me from having to trash perfectly good, in working order patio umbrellas. Thank you Garden Winds!"
"Excellent quality and delivered on time"
"The customer service is absolutely top notch not to mention that the products are great also."
"Called in told her what I needed she pulled up my record and placed order. Easy as it gets."
"Highly satisfied with every experience!"
"Easy to order. Received as expected. "
"Customer Service was could have been friendlier but they were knowledgeable. I must have been asking lots of dumb questions bc they let their impatience show. Their information made up for it. Love my new canopy. "
"I ordered a canopy for a 2 seater swing but the canopy did not fit properly. I is about 1 inch short from fitting properly. "
"Customer service rep was very thorough and worked to find my solution...and offered a return if my canopy wasn't a match...it matched perfectly and we are very pleased with the service...highly recommend."
"Sadly, the canopy I purchased was too small, it was 2 inches smaller than the listed measurements, which does not allow the umbrella to open completely. They would not replace it, only offered for me to return it for a refund. They did offer to slightly discount it which is why this is not a one star review. I would have wished they would replace it with the hope it was a one off issue. There was such positive remarks about the Customer Service on-line that my expectations were much higher than the outcome."
"The website is easy to use and have just about every replacement top you could need. I have a few different kind of tops and they all have been allot better than the original ones."
"We were very impressed with the quality of the replacement gazebo cover. A step up from our original cover."