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Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-09-28

Canapy

"Glad to be able to order replacement "

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Verified
5/5

2023-09-28

Good experience

"Easy transaction, cover fits perfect. Fast shipping."

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Verified
2/5

2023-09-27

Disappointed

"Wrong umbrella canopy had to send back.."


Verified
5/5

2023-09-27

THEY FIT!!

"I ordered 2 expensive patio umbrellas from another company several years back and needed canopy replacements. I was unable to find replacements from the original manufacturer or anyone else until I came upon Garden Winds. I sent pics and details to their customer service and they recommended a particular canopy, so I ordered 2. I am so happy they fit after spending hours and hours trying to find replacements on the internet. Garden Winds saved me from having to trash perfectly good, in working order patio umbrellas. Thank you Garden Winds!"

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Verified
5/5

2023-09-26

Excellent quality

"Excellent quality and delivered on time"

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Verified
5/5

2023-09-26

Garden Winds is A+ is my book

"The customer service is absolutely top notch not to mention that the products are great also."

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Verified
5/5

2023-09-26

Canopy

"Called in told her what I needed she pulled up my record and placed order. Easy as it gets."

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Verified
5/5

2023-09-25

Great Company

"Highly satisfied with every experience!"

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Verified
5/5

2023-09-23

Cover for BBQ gazebo

"Easy to order. Received as expected. "

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Verified
5/5

2023-09-23

Replacement Canopy

"Customer Service was could have been friendlier but they were knowledgeable. I must have been asking lots of dumb questions bc they let their impatience show. Their information made up for it. Love my new canopy. "

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Verified
3/5

2023-09-22

The swing canopy did not fit

"I ordered a canopy for a 2 seater swing but the canopy did not fit properly. I is about 1 inch short from fitting properly. "

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Verified
5/5

2023-09-21

Excellent assistance in finding my umbrella canopy

"Customer service rep was very thorough and worked to find my solution...and offered a return if my canopy wasn't a match...it matched perfectly and we are very pleased with the service...highly recommend."

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Verified
2/5

2023-09-21

Quality Issue

"Sadly, the canopy I purchased was too small, it was 2 inches smaller than the listed measurements, which does not allow the umbrella to open completely. They would not replace it, only offered for me to return it for a refund. They did offer to slightly discount it which is why this is not a one star review. I would have wished they would replace it with the hope it was a one off issue. There was such positive remarks about the Customer Service on-line that my expectations were much higher than the outcome."

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Verified
5/5

2023-09-21

Great replacement's

"The website is easy to use and have just about every replacement top you could need. I have a few different kind of tops and they all have been allot better than the original ones."

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Verified
5/5

2023-09-21

Very satisfied!

"We were very impressed with the quality of the replacement gazebo cover. A step up from our original cover."