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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2021-04-15

Happy

"All good fits good easy set up"


Verified
5/5

2021-04-15

Repeat Customer A+ Products

"Fourth gazebo cover we've purchased in 10-years. We live in Southern CA and with each passing year the summers have gotten hotter and have become humid. We leave the cover on year round because, well, it's Southern CA and we have a lot of sunshine. Having said that the covers hold up well despite being beaten by relentless UV rays and summer heat. Will continue to shop Garden Winds."

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Verified
5/5

2021-04-15

"Customer service was great."

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Verified
5/5

2021-04-15

Very pleased

"It was simple ... quick and true. A smooth search and find as I needed to replace my canopy from a metal patio set . Just in time for the South Carolina Summer Heat . "

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Verified
5/5

2021-04-15

They make it easy!

"Garden Winds is a great place to get a canopy replacement! They have a picture of every gazebo out there and they fit nicely.
"

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Verified
5/5

2021-04-15

Canopy

"We were amazed with the service and quality of the product.
Thank you
CTPoe
"

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Verified
5/5

2021-04-15

Greatest service ever

"I had a canopy top for my deck for years it was destroyed I had no clue what brand it was or what size I sent them a picture and they found the exact fit and I ordered it and it’s beautiful."

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Verified
3/5

2021-04-15

Replacement Top

"When we received our replacement top and went to put it on our canopy frame there was a rip in the fabric. We understand this was not Garden Winds fault so we are not upset with them. However, when it came to calling to let them know you have to jump through many email hoops just to get them to replace the defective product sent. I had to give many pictures even though i had given them my order number from ordering the first replacement top. I do understand asking for a picture of the damage, however i did not understand why they needed a picture of the frame when i had already ordered the proper top. I feel this process could be streamlined a bit for the company. "

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Verified
5/5

2021-04-15

Great customer service!

"I ordered the wrong top for my gazebo and when I received it I immediately called customer service and she checked my last order and ordered me the correct one on the spot. It was easy to send back the wrong one as they include a UPS sticker just for that purpose, you can use the same shipping box, and they indicated there will be a $10 charge deducted from the return amount. I am very pleased with the outcome, as this was my error, and the help I received from Garden Winds was efficient and helpful."


Verified
5/5

2021-04-15

Gazebo

"Love garden winds great strong gazebo"

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Verified
4/5

2021-04-15

good product selection

"swing canopy arrived as expected"


Verified
1/5

2021-04-15

Didn’t fit!

"Fought with this product for three hours!
Finally gave up and threw it back in the box and returned it.
"

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Verified
5/5

2021-04-15

Another perfect fit.

"I had to order the cover after the big wind storm. It was a Perfect fit and the design on the canvas is a very nice change from the plain tan."

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Verified
5/5

2021-04-14

Perfect fit

"They helped me get the right size canopy. "


Verified
5/5

2021-04-14

Nice!

"Perfect fit! Material was better quality than the original one that came with the gazebo. "

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