ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.91/5
Chance of future purchase:
3.54/5
Shipping & packaging:
4.46/5
Customer service:
3.88/5
Return/Replacement policy:
3.98/5

Verified
5/5

2023-07-22

Amazing

"Company took the time to look at photos of my current umbrella, recommended a replacement with a link and it fit perfectly!! Thank you!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-22

Michael

"Great from the start to finish. "


Verified
5/5

2023-07-21

GLIDER COVER

"I PURCHASED A GLIDER IN 2016 AND WAS ABLE TO REPLACE COVER THIS YEAR . ALTHOUGH HAD TO GET ANOTHER COLOR. THE PRODUCT ARRIVED WITHN 5 DAYS OF ORDER. EXCELLENT SERVICE."


Verified
5/5

2023-07-21

11’ outdoor umbrella replacement

"They helped me choose the correct replacement umbrella. It came quickly and was a perfect fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-07-20

Glad I found this vendor!

"Just wish their stuff was made here in the states!

Great turnaround time.
"


Verified
5/5

2023-07-20

Best customer service

"I have a swing about 20 yrs old and they helped me find the perfect fit replacement canopy PLUS a sticker with. QR code for the next time I need to replace it! I’m "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-07-20

Perfect fit

"It was easy to find the correct replacement on the website. I believe the top is better quality than the original and the color also looks good. I always look to garden winds for replacements and definitely recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-19

10 year old 3 seat porch swing.

"Perfect fit and appearance "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-17

gazebo cover

"fast reliable quality service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2023-07-19

Great replacement

"Sadly, a hailstorm destroyed our cover and didn't have the info on the swing. After reading the information given on the products, I was able to figure out which cover I needed to order. Received quickly and fits well. The only downside is it is a different color than the original, but with a 4-year-old swing I can live with that!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-07-19

Good fit and good quality

"Took me only minutes to install new top."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-07-18

Why am I being asked for a review when I still don't have what I ordered?

"I ordered a replacement cover, and it is still showing as "processing" though it has been paid for, and now I am receiving a request for a review. I don't have a product to review yet, but based on the three weeks it has been since the order was placed, at present, I can't give a positive rating. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-18

Excellent service

"Contacted Garden Winds via text message on a Saturday and got a response within minutes! Their team helped me determine the correct replacement canopy for my OSH umbrella PLUS they were professional, knowledgeable and super nice."


Verified
5/5

2023-07-18

I’m glad they finally put holes to drain water out of top

"So far so good only had it up for 2 days "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-18

Good

"Was fast and got what I ordered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process