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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-07-18

our Umbrella Replacement

"Hi, our replacement was great. It was very tight, didn't expect that but finally finished installation. Looks great and very good quality. Thank you."

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Verified
5/5

2020-07-18

Excellent quality

"I am so happy that I found this company! The canopy ripped years ago. It’s nice to have it back to the original beauty "

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Verified
5/5

2020-07-17

13x13 canopy

"I Ordered two canopy's and thought they would fit my frame that tore during a moderate wind storm while taking it down. Canopy looked the same, turns out I ordered the wrong one. Sent pictures and description of mine and they don't sell for my frame from Costco. Company was great and I was able to return both of them minus a $10 shipping charge. I would definitely use this company again."

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Verified
5/5

2020-07-17

All it took was a simple trip to their website...

"I had been looking to replace the canopy cover for our gazebo which was purchased from Target years ago. I didn’t know where to turn to since I didn’t have any information (e.g. the manufacture, UPC code, etc). I was able to find the exact gazebo and order the canopy replacement in one afternoon. Something I had been dreaming of doing only took a simple trip to the website to accomplish. Thank you Garden Winds!"

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Verified
5/5

2020-07-17

Quick and Easy

"I was given a used gazebo that needed a new canopy. I sent in a picture and was told which canopy to order, it came within two days and fit perfect."

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Verified
5/5

2020-07-17

Add an additional five stars so I can give an honest opinion.

"I had originally bought the Polenza gazebo for my wife for mother's day. From that date forward it had become one big horror story with the canopy on it. No need to go into details, or about the original seller. Suffice it to say when the new canopy arrived, there were six of us in deep anticipation on how it would or would not fit. Trust me when I tell you, there was a party with my wife sporting a huge smile for the rest of the day after installation. Also the quality over the original canopy is exceptional. Well done 'Garden Winds'!
Will I do business with them again? ABSOLUTELY!
"

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Verified
5/5

2020-07-17

replacement patio awning top

"custermer service was very friendly"

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Verified
5/5

2020-07-17

Fantastic

"Very fast and my replacement tarp was nicer than the original one"


Verified
5/5

2020-07-17

Exactly what we needed. Shipped quickly.

"Exactly what we needed. Shipped quickly. "

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Verified
4/5

2020-07-16

Nice, strong canopy

"My top was suppose to come with a mosquito netting as described in the description. However, it was not sent. I contacted them and at first they said it was not included but I cut and pasted the actual description showing that it was and they made good on it and sent it. I wanted the right hooks because they did not come with it but they did not know and said they only handle the cover and netting. I like the top and netting very much. I was happy to find a replacement that fit since the original model seemed to no longer be available."

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Verified
5/5

2020-07-16

Excellent

"Prompt shipping with excellent products!!"

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Verified
5/5

2020-07-16

"I only wish there’d been some directions enclosed, but otherwise everything was as advertised!"

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Verified
2/5

2020-07-16

Item out of stock and no color selection!

"Item out of stock and no color selection! "

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Verified
5/5

2020-07-16

Very Happy!

"Love the product and quick service! Product exactly as described, in stock, and delivered quick!"

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Verified
5/5

2020-07-16

Perfect

"I have been looking for a replacement cushion for a very long time. Finally found one and I love it. It is water proof and is so much nicer than my old one. In a couple months I will be replacing the canopy and will be using this company."

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