ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-07-13

Perfect

"The canopy was a prefect fit, fast delivery and outstanding service. If you ever get the seat cushion replacement covers let me know."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-13

very happy

"Fit perfect, material actually better than original. Inquired to having a replacement custom made. That option was very expensive. Received replacement within 4 days of ordering and that included a holiday. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-13

Happy with final product

"Although I had to wait several weeks for the product to come back in stock, once I received it, it was easy to install and looks great. Happy with final results."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-07-13

Weak product

"Had to replace once every year. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-12

Canopy replacement

"Perfect fit arrived as expected"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-07-12

Right size, quick service

"The fabric is not quite as durable as the original but lasts 2-3 years if you cover it with a tarp for winter. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-12

Great service!

"I had great hope measuring and finding the correct replacement for my canopy on my gazebo I highly rate garden winds! Micanopy arrived very quickly and it fits perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-12

Exact replacement product and good quality

"Exact replacement product and good qualityMy old cover had seen it’s better days I thought I had to purchase an entire gazebo but I was able to find it on this website and the quality is fantastic and the shipping is fast highly recommend it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-12

Nice

"Just as advertised, very nice"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-12

Excellent

"2nd time...,excellent service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-12

A perfect fit!

"The replacement cover that we purchased was a perfect fit! Had ordered a cover from another company that claimed it was designed for the unit we had, but it was NOT a fit and we had to return it. Then we found the one we purchased from Garden Winds. Now I wish I had bought a second one for future use. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-12

"Excellent service on my order. We didn't realise that the canopy we ordered came in two different sizes. It was corrected by customer service quickly and we were able to re-order. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-12

Excellent personalized service!

"GardenWinds is excellent! They personally helped me figure out my umbrella over text after I sent pictures and the umbrella fits beautifully. So happy to be able to order umbrella only!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-07-12

Very pleased

"Was exactly what we needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-12

Impressed

"Customer service was great
Perfect fit
Will purchase from Garden Winds again
They knew exactly the canopy cover I needed
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process