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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2020-06-18

Canopy top

"Came in a timely manner but I am not satisfied with the canopy
Ordered the size I needed but it does not fit well. Very hard to put on and corners keep popping off. Will be sending item back.
"

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Verified
4/5

2020-06-18

Very good fit

"Canopy came right on time and was a great fit "

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Verified
2/5

2020-06-17

Very poor fit!!

"the canopy for my grill gazebo wasn't as good a quality as I had. The top covering didn't fit at ALL."

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Verified
5/5

2020-06-17

Swing canopy cover

"Came sooner than expected
It fits perfectly!
Wish it was in green to match the cushions
"

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Verified
5/5

2020-06-17

Very happy with the customer service.

"Excellent experience with the service!"


Verified
5/5

2020-06-17

"I was sent a defected canopy I called them up they asked me to send them pictures it was so ill fitting that they send me a full refund this is the second time I purchase a canopy first time there was no problem this time I guess it was a different Supplier they were getting the canopies from because it was completely different from the first one I purchased from them a couple of years ago they explain it to me that they can’t guarantee if they send me a replacement that it will fit so they are refunding my money I will definitely use them again when I need a canopy for my new gazebo that I’ll be purchasing this weekend"

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Verified
4/5

2020-06-17

Your products

"I ordered a swing canopy but it was not the correct size. I sent it back to your company. I learned that the canopy that we need will not be available until August.
Thanks,
Joe DeLong
"

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Verified
2/5

2020-06-17

Ordered item that would not fit

"My error as I was informed of the size. Picture and description sure looked like the unit I had, only the canopy was 2" shorter than what I needed. Had to return it.
Company will not place custom order.
"

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Verified
1/5

2020-06-17

Deceptive pictures

"It did not fit my swing even though they said it would. I returned it and am still waiting for refund or replacement of the right one!"

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Verified
5/5

2020-06-17

Hampton Bay gazebo shade

"Fabulously easy to order and shipped here the very next day!"

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Verified
5/5

2020-06-17

Grill canvas

"The canvas fit perfectly and delivered on time!"

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Verified
4/5

2020-06-17

Replacement canopy

"Ridiculously expensive, but it fits and looks nice. Shipping took forever (relatively speaking), but that's a UPS issue."

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Verified
1/5

2020-06-17

no communication

"My items are back ordered and i tried to cancel my order which has not been billed yet because it is backordered to July 19th. I was trying to get a refund but they do not answer their phone saying they are busy leave a call back number. But since a week ago i have not heard from them. No way of canceling the order or even have any communication with them."

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Verified
3/5

2020-06-17

Umbrella Replace Cover

"The delivery was quick and on schedule but the replacement cover made of mostly plastic. Some what of a disappointment since the cover it replaced was made of heavy duty fabric."

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Verified
4/5

2020-06-17

Satisfied

"No issues - product arrived when promised, was of good quality and fit perfectly!"

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