"Our canopy ripped to shreds at the end of last season and we figured we would just another one from store this season. With the pandemic, the store did not get any in store and did not know when they were. I found my canopy online and you all were so patient with me. I sent pictures via text to ensure I was ordering the canopy cover and when my set came it was perfect. Ordering was super easy and the rep was able to locate me with my cell from the texts I sent."
"The item I ordered is on back order won’t be shipped until July sometime."
"Everything was great! The website described the appropriate replacement item perfectly which added confidence to my buying it. It was shipped in a timely fashion and it installed in 15 minutes without a hitch.
Thank you."
"Found exactly the roof for my gazebo that I needed and it was delivered in less than 24 hours."
"Ordered the proper size replacement but it was very tight and hard to install. "
"We were given a pergalaby our neighbors. When it came time to replace the cover, we only know that they purchadedcutvfrom the Christmas Tree Shop. After looking extensively for the correct cover we came upon Garden Winds and their advertisement that if we sent a picture that would send us the correct size. We had no paper work to help us with the model #. Sure enough we text the canopy frame and we were able to purchase the correct size. A great company to do business with. From the the time we placed our order just after Memorial Day, we received our cover in much less time time than was originally quoted. They also carry swing covers and cushion replacements. We were extremely happy with the great customer service we received from Garden Winds. Would definitely reorder againvshouldvthr need arise.
Sincerely,
Ed and Yvonne
New York. State 6-10-20 "
"good fast service product fit perfect"
"Helpful with purchase. Arrived in timely manner "
"Excellent customer service via text - really have never had such a great response - quick and accurate, excellent shipping communications, order arrived within a week. Item is exactly as described and fits perfectly. I will definitely check Garden Winds out for future needs."
"I was able to send them a picture of my umbrella. They were able to tell me the one i needed. They advised that if it did not work send it back, no problem. It came quickly and it was perfect. I am so happy to have a new off set umbrella! Thank you Garden Winds!"
"The replacement canopy arrived very fast. It seems to be a tad small, I understand they need to be tight but it is just too tight, we are unable to attach the middle rails and the side panels do not hang just right. Some of the poles are just barely in the pocket for the canopy to be able to fit. "
"My husband came home with a 3-seat Garden Winds swing 15 years ago. I scoffed at it at first but it's turned out to be one of the best purchases he's ever made. We live in an extremely hot sunny climate and for the first 10 years we had it in our backyard with only the cover of the swing to give us any shade. About 5 years ago we moved it to the front on our covered porch. The fact that I've been able to replace the cushion to it is what's made it last. Cushions tend to get a lot of wear and tear. I just received the 3rd cushion (in 15 years) and it arrived in a timely matter, at a decent price with excellent UPS tracking. We replaced the worn cushion the same day with a little bit of mechanical work but the swing is as good as new. Be sure to keep the part number and sign on handy. The entire process has been wonderful. Thank you Garden Winds."
"Fast service, meet all expectations"
" Need I say more? "
"Fast service and delivery! Good quality!
Very happy with my purchase "