ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-06-10

I will buy from Garden Winds again

"I ordered a replacement canopy for my gazebo I bought many years ago. It was easy to find the exact brand and year and the canopy fits perfectly. It also came quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-10

Fits great, fast shipping

"Fits as expected. No complaints. Fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-10

Very Happy Canadian!

"Garden Winds has been exceptional in getting a replacement canopy for my gazebo. Went on line first and didn’t see the product I required. Sent them a picture. Received a response within 24hrs with multiple options and price ranges with explanations of reasons for price differences. Ordered it from Canada and received it within 48hrs and the product was perfect !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-06-10

Still waiting

"I can’t rate anything when I haven’t received my purchase yet. I have been charged but I am still waiting on receiving my order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-06-10

PRODUCT NOT DELIVERED!

"As of today, we have not received our order!"


Verified
5/5

2020-06-10

Excellent Service

"Even though Garden Winds could not find what I needed they spent the time researching. Response time was quick and they always gave a full update. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-09

Perfect purchase

"The least amount of effort with ordering and maximum satisfaction with product, delivery and quality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-09

Replacement

"Product arrived quickly, it was easy to install and it is holding up well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-06-09

Gazebo tarp Replacement

"Over the years have replaced my gazebo tarps. Excellent service quick to deliver. Good job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-09

Quick service

"Very easy to purchase online"


Verified
5/5

2020-06-09

New gazebo roof

"Fast delivery, fits perfectly!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-09

Garden Winds replacement canopy.

"Sent a picture of our gazebo and was able to order the correct canopy based on your response. Very pleased.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-09

Very Quick Service

"Excellent service. Very happy!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-09

Great ordering experience

"Love that I can find my replacement canopies by manufacturer/store. Great replacement and easy process. Highly recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-09

Quality product / quick shipping & handling turnaround.

"I ordered the canopy top and the netting; the processing was quick and easy; as was the shipping which arrived quickly. The installation was easy and BOTH products were of very good sound quality. My only comment would be that Garden Winds consider producing the BLACK netting and not just the beige. However, pricing was reasonable and I would certainly recommend the product and company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process