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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-06-06

Above and beyound

"They really should have about 5 more stars on the rating form. Not only did they replace the wrong one that I myself ordered, I had the credit before I received the replacement unit. They really do mean WE WANT IT TO FIT.
They really did go above and beyond for me, you can not ask for better customer service then I received on this order.
Thank You, Thank You, Thank You, Garden Winds.

Len
"

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Verified
5/5

2020-06-06

Great customer service

"I ordered my replacement canopy according to the previous model # from my damaged canopy. According to Garden Winds, I did order the correct canopy, however, the canopy did not fit the existing frame. Canopy was about 6 " short on the one corner. I sent a video and pictures, and they promptly responded to my email and apologized, said they would fully refund my purchase and no need to return the canopy. "

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Verified
4/5

2020-06-06

Cushions

"Service was excellent. Cushions are not of very good quality "


Verified
5/5

2020-06-06

My review

"Quick delivery, quality product."

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Verified
5/5

2020-06-06

Easy to find what i needed

"Was able to find what i didnt without any problemd"

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Verified
5/5

2020-06-06

GREAT Quality

"Canopy arrive quickly and it's very well made! Highly recommend"

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Verified
5/5

2020-06-06

Swing cover

"Great experience, was fast delivery. "

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Verified
5/5

2020-06-06

Perfect!

"Fit is perfect,looks great"

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Verified
5/5

2020-06-05

Very Good

"Wish we had bought two for our Outdoor Gazebo. Will order again. "

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Verified
5/5

2020-06-05

Happy

"Easy to find the replacement canopy I was looking for and delivered quickly. Very happy with service."

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Verified
3/5

2020-06-05

Gazebo Canopy

"I ordered a canopy cover and did not realize that the mosquito netting was not included. The product is on back order and your company will NOT send an order indicating it is available. "

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Verified
1/5

2020-06-05

Waited for what i thought was a fix but pure disappointment

"the replacement did not **** it was so loose that it looked like a rag thrown on top of the fixture."

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Verified
5/5

2020-06-05

Right Top Good Fit

"Messaged the company and provided pictures of the swing. Received weblink of one top which was out of stock. Responded and they provided an alternative. Quick shipment and good price as compared to other suppliers. Top arrived via UPS and was a very easy installation with perfect fit and a little heavier than the OEM top."

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Verified
5/5

2020-06-05

"They really helped me get the right canopy replacement"

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Verified
5/5

2020-06-05

SENT PHOTO OF GAZEBO I HAVE AND YOUR PEOPLE NEW EXACTLY WHICH CANOPY I NEEDED

"WAS FANTASTIC. EASY AND CLEAN. YOU PEOPLE WERE KNOWLEDGEABLE AND WONDERFUL TO WORK WITH"

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