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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-06-04

Fit perfectly

"The canopy fit perfectly and delivery was very fast. Thank you!"

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Verified
5/5

2020-06-04

Product fit correctly but a little snug

"Very happy with customer service "


5/5

2020-06-04

Replacement patio cushions

"I hope they still do replacement cushions. I purchased a set last year and they are better quality than the originals, no complaints at all. My friends want to order some like mine but can't get to a screen to order them. My experience with them was unmatched quality!

"

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Verified
5/5

2020-06-04

Very Satisfied

"Company was very helpful regarding getting the correct size canopy for my swing. Item came in a timely manner. I would use this company again if needed."

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Verified
1/5

2020-06-04

Unhappy

"Ordered a 14/10' gazebo cover that was suppose to come into their warehouse May 30th. The week it was suppose to get to their warehouse and be shipped to me it was cancelled till sometime in September. IOt really does me no good then as the summer if over. "


Verified
5/5

2020-06-04

Great product

"Delivered on time, fits perfectly and looks great."


Verified
5/5

2020-06-04

Replacement canopy

"Not long ago,I ordered a replacement canopy for my gazebo.
I do quite a bit of shopping online.
With Covid-19, delivery has been, at best, iffy and uneven.
Not with Garden Winds.
Delivery was prompt and the package contained what I had ordered.
I could not be more pleased.
Thank you,Garden Winds...super efficient as always.
Louis L
"

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Verified
1/5

2020-06-04

It takes forever to get what you order

"I ordered a canopy replacement on May 2nd and I am aware that it will be back ordered for a month. I was ok with it. I called on May 28th to verify when will be the estimated ship date, Ethel, the CS stated June 3rd. No confirmation on June 3rd. I called the next day. Now it won’t be ship for another month, June 30th. I will call again on June 30th. Let’s see if it will be ship this time..."

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Verified
4/5

2020-06-04

Good selection

"Always has my cover after 16 years."

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Verified
4/5

2020-06-04

size

"Many of your replacement cushions online do not show dize dimensions for those of us who do not have the same model of 3 seat swings."

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Verified
5/5

2020-06-04

Amazing customer service!

"It’s not uncommon to purchase the wrong product when ordering online. Garden Winds went above and beyond helping me return and re-order the correct product. I received the new product in two days and a refund for the incorrect product in three. Customer service was very friendly and most helpful during the return process. The correct product fit great. Great Winds has earned a loyal customer for life."

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Verified
5/5

2020-06-04

It fits!

"Just like you advertised—I sent a photo of my old gazebo and you identified the right cover. It is beautiful, seems well made, and it was easy to put on. Thank you so much."

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Verified
5/5

2020-06-04

Excellent

"Had my unknown pagoda identified in 20 minutes, got my order in a few days . No hassle and fits perfect. Reasonable pricing. Thanks for helping me out!"

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Verified
3/5

2020-06-04

I don’t see much difference from the original one. There’s is no stretch to the fabric as stated in the description.

"I don’t see any difference from the original one purchased. There’s is no stretch to the fabric as stated in the description. Paid more thinking I was getting a better product. "

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Verified
5/5

2020-06-03

Excellent

"I ordered a swing canopy to replace an existing one I could no longer find. I ordered the wrong one and returned it with the easy instructions that were included with my purchase. I just received the correct one and am extremely satisfied with my purchase and with the ease of returning the first one. "

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