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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-06-05

Great

"Great pricing and fast shipping. Have purchased several times and always satisfied.
"

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Verified
5/5

2020-06-05

pleasant experience

"I was impressed when I called Garden Winds with their friendly professionalism in handling my order. I have not yet installed the cover for my gazebo, but assume it is of the same quality as the one I replaced a few years ago. I would like to see a higher quality replacement between the price of this one and the $500 upgrade they currently offer. They took my order and advised it would take 5-7 business days for delivery. The next week included a holiday so I was surprised to receive the cover in 4 business days. They are in California, and I live in Texas. "

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Verified
1/5

2020-06-05

Rip off

"When I went on your site you showed having the product I needed. After the purchase, you informed me it was on back order. When I inquire as to when I should expect the delivery you tell me Not until the spring of 2021!!
Why would you sell a product you don't have?
"


Verified
5/5

2020-06-05

FESCO Frank

"Easy, quick delivery.
Product was the right one.
No complaints!!
"

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Verified
5/5

2020-06-05

Perfect

"Works Awesome might get another one for a backup"


Verified
5/5

2020-06-05

Great company

"Item ordered was received faster than expected and replacement canvas awning fit perfect."

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Verified
5/5

2020-06-05

Garden winds

"Quality products, site is user friendly, fast service. I would recommend and buy again."

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Verified
5/5

2020-06-05

Excellent customer service

"Excellent and fast customer service helping me match the cover in needed for my gazebo and getting it shipped right away. THANK YOU!"

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Verified
5/5

2020-06-05

Good

"Good product. Shipping was super fast. Have purchased from them in the past. Even better service now. Very impressed. "

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Verified
4/5

2020-06-05

My Gazebo Canopy

"I was impressed with how you were able to match the canopy for my gazebo with the photos I sent. Also with the quick delivery to Mississauga Canada, all the way from California. "

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Verified
2/5

2020-06-05

Surprised!!

"I reviewed the product and found the that met my needs. I ordered it. I didn't here from anyone about when I would be receiving it. I contacted customer service to find when I could expect the product. That is when I found out that it was on back order and could expect it the last of June. I found this out after waiting two weeks and it had not arrived yet. I would like to have been informed of what the hold up was without having to ask."

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Verified
5/5

2020-06-05

New canopy

"Great online ordering system. Got our new canopy in record time.
Thank you
"

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Verified
4/5

2020-05-30

Canopy Replacement

"I like it and enjoy the color"

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Verified
5/5

2020-06-05

Fast service

"I had expected to wait a long time to receive our new gazebo cover but it came in 3 days and is perfect."

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Verified
5/5

2020-06-05

Great experience

"I was nervous about not selecting the right replacement canopy cover. Being able to get support from sending a picture was awesome. Perfect fit. Great product."

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