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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-06-03

Finally got it up!

"This is the second awning I have purchased from Garden Winds. I'm very satified with the awnings. The weather takes a toll on them getting thin with wear. But the replacements are wonderful.
"

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Verified
5/5

2020-06-03

Great product

"The new canvas top for our gazebo fit perfectly and looks great. "


Verified
5/5

2020-06-03

Came so fast! Fits perfectly!

"The website made it easy to find what I was looking for and online ordering was a breeze. Shipping was quick. I am a satisfied customer! "

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Verified
5/5

2020-06-03

satisfied canadian

"ordered on mondy got it next monday and it fit gazebo top"

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Verified
5/5

2020-06-03

It was great

"It’s great I love it and next time I will buy it again"

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Verified
4/5

2020-06-03

Service

"The response and service was response was respectable. The only issue I had was the part when I could not get in touch with your personnel. Finally when we did connect they mentioned telephone issues. This cannot happen when you are a service company. "

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Verified
5/5

2020-06-03

Gazebo top Cover

"It was so easy and fast! I am impressed!"

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Verified
5/5

2020-06-03

Swing Canapy

"Due to Covid 19, took awhile as was calling. Once I went on line item was ordered and shipped promptly. Only complaint was that only color available was tan and my swing is red. "

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Verified
5/5

2020-06-03

Excellent all way round

"Ordered on a Monday, received on Wednesday. Item was shipped all the way from California to Quebec! Always advised of delivery status by email. The BBQ gazebo canopy was of very good quality, all this and not even any shipping charges! I would definitely order from Garden Winds again."

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Verified
1/5

2020-06-03

RipLock 350 Replacement gazebo canopy is a rip-off

"I live in Pennsylvania so we have our gazebo Canopy up about 4 months out of the year. We ordered a replacement canopy top on 4/16/19 and paid a little more for the RipLock 350 canopy top installed it and it LOOKED stronger then the original one but looks are deceiving because we put it up Back up for our second season on 5/2/20 and on 5/6/20 we noticed that it was ripped right Down the side. So we did not even get 5 months of use out of this canopy top. We called to let them know we did not even get 5 months of USE out of this canopy top Even though we’ve had it for 12 months. On 5/19/20 we call them and were told the canopy top was out of warranty and we could order a replacement top but they were on back order till the end of June. This is unacceptable"

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Verified
5/5

2020-06-03

Great experience

" did not know the model number of our gazebo. I texted them photos and within minutes they had the answer. The sales person I spoke to was very courteous and professional. At the last minute I decided to buy an additional gazebo cover and right away she told me there would be a discount for a second item. Never a hard sale, just real concern for helping me find exactly what I needed. The order arrived promptly and fit our gazebo perfectly. The material is beautiful"

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Verified
2/5

2020-06-03

Product out of stock

"Got an email that product will be shipped but later informed that is out of stock and will be available only in aug. Bcoz of usd to cad transaction lost some amount as well in the transactions"


Verified
5/5

2020-06-03

The canopy fit perfectly!

"Im so grateful I was able to submit photos to ensure I was getting the right canopy! It fits great!"

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Verified
5/5

2020-06-03

Love the Canopies

"We have ordered canopies from Garden Winds several times. This year we chose the patterned ones, we really like them. They add color and dimension to our back yard."

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Verified
5/5

2020-06-03

Beautiful Canopy

"I sent a picture of my gazebo and within a very short period of time, I had a reply to advise me which canopy would work for my gazebo. It was out of stock initially but the site said they would be getting more. I ordered it when again available and it arrived in days from US to Canada. It is perfect and looks amazing. Now I wished I had ordered the netting as well! "

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