"It is pretty simple. They deliver the product on time. You get what you pay for. They offer pre-paid returns. If you are in doubt send a picture of your gazebo and they will get you the correct canopy. Will continue to buy from Garden Winds."
"So far so good. We have ordered 3 before this last one. "
"I sent pictures in and was texting back-and-forth about getting the right one. We were going to strip and re-stain our deck before putting it on but time has gone by and we decided to put the canopy up just today. So I’ve had the canopy for about a month or so And we decided again to put it up. And it does not fit, very disappointed. "
"Excellent service , there was minor defect in replacement canopy was replaced with new one after I emailed customer service
They stand behind their products
"
"Fast shipping, good value. Very easy to order"
"Not as thick of a material as the original and the top protective cover was not the correct size, the screw holes were not lining up… so I couldn’t install them"
"Make sure to measure your gazebo to order the correct size, since there can be variations of the same brand. We measured and our replacement canopy fit perfect. From the time of placing our order on a weekend to delivery was 5 days. Definitely Recommended! "
"A little pricey, but what isn't these days. Really fast delivery!"
"I waste an order several weeks ago and haven't heard a thing so I called and then they told me it was on back order and it's going to be several weeks and nobody notified me anything I've been expecting it I think that's kind of bad. I really can't read it till I get it"
"This was the second canopy I had to order, and it had been over six years since my last order. I was not sure what canopy I needed but the agent on the phone looked up my address and found what I needed. He assured me it would be here in three business days. It arrived early and it fit perfect. It was also a big hit at our party of over 100 people on a warm California day. Tx again...."
"Vegetables plants have died in least in week. After paying $5.50 for each plant. Not happy at all."
"Had questions identifying if the canopy on the website was a direct replacement for mine which was nearly 10 years old. They walked me through the key points to confirm it was."
"Have ordered several canopies, other covers. Even when one was too small, no problem with correction."
"Fantastic product! Best Customer Service! I highly recommend this company."
"Didn’t get items can’t give zero star"