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Product & services pricing
3.81/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.52/5
Customer service:
3.97/5
Return/Replacement policy:
3.94/5

Verified
5/5

2023-06-17

Excellent service

"Excellent service , there was minor defect in replacement canopy was replaced with new one after I emailed customer service

They stand behind their products
"

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Verified
5/5

2023-06-17

Very satisfied

"Fast shipping, good value. Very easy to order"

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Verified
4/5

2023-06-17

Works

"Not as thick of a material as the original and the top protective cover was not the correct size, the screw holes were not lining up… so I couldn’t install them"

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Verified
5/5

2023-06-17

Exactly as Discribed

"Make sure to measure your gazebo to order the correct size, since there can be variations of the same brand. We measured and our replacement canopy fit perfect. From the time of placing our order on a weekend to delivery was 5 days. Definitely Recommended! "

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Verified
4/5

2023-06-17

Very fast delivery

"A little pricey, but what isn't these days. Really fast delivery!"

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Verified
3/5

2023-06-16

It's been awhile and I'm waiting and waiting

"I waste an order several weeks ago and haven't heard a thing so I called and then they told me it was on back order and it's going to be several weeks and nobody notified me anything I've been expecting it I think that's kind of bad. I really can't read it till I get it"

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Verified
5/5

2023-06-16

Second canopy

"This was the second canopy I had to order, and it had been over six years since my last order. I was not sure what canopy I needed but the agent on the phone looked up my address and found what I needed. He assured me it would be here in three business days. It arrived early and it fit perfect. It was also a big hit at our party of over 100 people on a warm California day. Tx again...."

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Verified
5/5

2023-06-16

Service is great but vegetables has died

"Vegetables plants have died in least in week. After paying $5.50 for each plant. Not happy at all."

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Verified
5/5

2023-06-16

Offset umbrella replacement canopy

"Had questions identifying if the canopy on the website was a direct replacement for mine which was nearly 10 years old. They walked me through the key points to confirm it was."

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Verified
5/5

2023-06-16

Been good to us on many purchases.

"Have ordered several canopies, other covers. Even when one was too small, no problem with correction."


Verified
5/5

2023-06-16

5 star experience

"Fantastic product! Best Customer Service! I highly recommend this company."

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Verified
1/5

2023-06-16

Did not get product

"Didn’t get items can’t give zero star"


Verified
5/5

2019-08-20

Great Company!

"Order arrived fast and in great shape. The canopy cover is made of a strong rip-stop fabric that will hold up well in strong winds. I will continue to do business with them."


Verified
5/5

2023-06-15

Happy with purchase

"Excellent customer service, great product. "

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Verified
5/5

2023-06-15

They were very helpful.

"Excellent service sale rep very helpful."

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