ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2019-07-15

Replacement canopy

"Delivered on time, haven't put it on yet,, but it's what I needed
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-07-15

Perfect fit

"I don't know why a company in California would stock parts for a gazebo only marketed in Canada. But they do and that's American business for you!
The canopy did not arrive in two days as promised; it took two extra days to clear Canadian Customs. So what?
The canopy fit perfectly. We had previously purchased one that looked close but it kept blowing off in the wind because the corners were just a bit too generous. This one was purchased from a picture of the original and fit perfectly. It also includes the corner pieces which were a feature of the original.
Extremely pleased with the product and thankful that it is available.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-07-15

Exactly what we needed!

"With the help of customer service, we were able to determine what we needed. Order arrived quickly and for perfectly! Complete success!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-15

So happy

"Fast, easy transaction ... looks great"


Verified
3/5

2019-07-15

"Not satisfied. the corners were very hard to put on.I was worried about ripping the corners.I thought the corners should of been doubled for strength."


Verified
5/5

2019-07-15

Quality replacement canopies

"Very happy with both products!!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-07-14

Replacement canopy

"Easy ordering. Product arrived before estimated delivery. I like the availability of this replacement of the entire system would have been much more expensive"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2019-07-14

Ordering the RIGHT one, makes all the difference

"I was overwhelmed by just how many different canopies--for a two-person swing--existed!! I sent pictures of our swing + the canopy mounting bars, to G.W.'s web site, along with the info of where we bought the swing. (at Lowe's ) Then they sent us the proper canopy for our swing....of course, it cost over $60, so it's up to you to decide if you want to put that kind of money into a swing that's already 6 or 7 years old. It was a two-person job, and we were done in about five minutes. After getting one side on, one person must stretch the fabric, while the other person lines up the holes and screws the 'knob' in. These things only last about two years--this is our third one. They might hold up longer if you listened to their 'directions', and removed the canopy and brought it in for every rain storm--but no one wants that kind of aggravation associated with their deck swing; and I'd bet 99% of buyers ignore that advice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2019-07-14

Cheap quality,made in China.

"The pockets that hold the Gazebo Cover to the frame are very low quality.They are cheaply sewn together. Not very good quality for the price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-07-14

Timely & Good Value

"The replacement cushions we ordered shipped quickly & were easy to track and fit perfectly on our patio furniture. The fact that they were 1/2 price was even better!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-07-14

Canopy Replacement

"Excellent replacement for pergola purchased from Kmart. Fits like original."


Verified
5/5

2019-07-14

Umbrella cover a perfect fit

"Nice to have an umbrella cover you know will fit."


Verified
5/5

2019-07-14

I did not install the cover yet but it looks like as advertised.

"Delivery time - very fast."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-07-14

Loving the shade

"It was very easy to place my order and was delivered quickly. The canopy fit perfectly just as it said it would. "


Verified
5/5

2019-07-14

Love my Canopy

"Ur ad said. Send pic of frame to get correct size. I did. It really works. It fit. It also arrived early"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service