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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-07-14

Success

"This helped me repair my swing instead of replacing it "

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Verified
5/5

2019-07-14

Coverage to count on

"We needed to replace our umbrella canopy but was unsure of the make or model. I snapped a few pictures and sent them off to Garden Winds. They correctly identified the umbrella and recommended a replacement which fit perfectly. They couldn’t have made it easier!!! We are now once again nicely shaded."

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Verified
5/5

2019-07-14

Fit Like A Glove

"Cover fit just fine

THANK YOU
"

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Verified
2/5

2019-07-14

Not recieved!

"My order isnt due to be deliveted yet. Cant give stars."


Verified
4/5

2019-07-14

Garden U Canopy Replacementmbrella

"The product was exactly what I needed to fit our cantilever umbrella frwme.
Standard shipping showed up quickly.
Our original canopy had a fringe for attaching mosquito netting. The replacement does not. Other than that great company great service.
"

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Verified
5/5

2019-07-13

Awesome

"Hampton Bay fits swing perfectly!!"


Verified
5/5

2019-07-13

2nd Purchase from GW

"Just purchased our 2nd GW canopy cover.

The original frame and cover were purchased at Home Depot. In is 2nd year, that cover was destroyed by snow. No fault of the cover. 1st replacement was purchased through GW and was in its second year when it was destroyed by hail (I Love Colorado!). 2nd replacement was just purchased. Fit Like a glove. Ordered one with a print this time and it looks great. Would LOVE to not be replacing them every couple years, but so far no fault of the covers.
Two things I did notice
First, I noticed when removing the previous two covers, both were pretty faded by the sun. Its never been a concern for me but i would considere better UV protected cover if it matters to you.
Second. the corners of all previous covers are "well stiched" but the stiching looked very streched. Id expect them to have failed before too long, weather stepped in befoere the corners failed so am only guessing how they would have lasted.
I will almost surely buy my next cover from GW again, as they've been a good group to work with.
"

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Verified
5/5

2019-07-13

Awesome deck swing replacment parts-better than the originals !

"We have bought two three seater large deck swing cushions and four deck swing canopy covers and have been very pleased EVERY time. Great quality, ship quickly, helpful customer service so you get the size you need. We are repeat customers & will surely be back again when the need arises. We leave our deck swing out on the deck year round in the Pacific Northwest where the weather extremes can take their toll. We love dealing with Garden Winds. "

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Verified
5/5

2019-07-13

What awesome service, holy moly!

"I needed a replacement canopy for my oval gazebo and by the way this model is discontinued and hard to find replacements for.
I went on line and found Garden Winds, I was surprised to see that I could take a pic of the frame of the gazebo and send it to them via a link on the website and (holy shoot) I received a reply with a link forwarding me to the correct one!
I opened the link and found out I could not order from Canada through it so I thought...mmmmm.....they were so helpful could I imagine they would help with this?
So here I go again and send an email explaining this situation and again I was replied to in a short period of time with a link to a Canadian distributor.
I ordered on a Thursday of the last long weekend (Canada Day) and it was delivered from the States on the following Wednesday....Free Shipping and no duty!
I put it up and it fits great and super quality! I am super stoked with my experience with Garden Winds.
"

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Verified
4/5

2019-07-13

Delivered on time

"Saw several different tops for my gazebo after checking my papers ordered the one that fit my model #. Two choices for my type based on model#.To small, had to make some “ adjustments” to my frame for it to fit properly. Nice fit now better than original one, probably should have called before ordering to make sure I was ordering the correct one."

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Verified
5/5

2019-07-13

Great customer service

"I ordered my replacement canopy and once it arrived i tried installing it. The fitment was off so i reached out on a Saturday and they responded almost immediately. I was sent thorough instructions and a replacement under warranty. While the product fitment was my issue. They provided a free replacement and excellent service.
Thank you !
"

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Verified
5/5

2019-07-13

Great service

"Garden Winds were so fast at finding the correct canopy for me. Very pleased to say the least!!!! And it shipped right away!!!!!"

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Verified
5/5

2019-07-13

Outstanding

"Outstanding
The help I received with my order was nothing short of great
"


Verified
4/5

2019-07-12

Replacement Canopy

"Service rep. was very pleasant, knew exactly what I needed .Replacement Canopy was a bit snug, so I had to modify the frame a bit. Overall price was decent and delivery was within a couple days. Will recommend to friends."


Verified
5/5

2019-07-12

Replacement Canopy

"Sent a picture to Garden Winds & they sent me my replacement canopy which fit perfect!! "

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