"Their canopies do not fit my model swing. Hate paying to send it back ....."
"The cabana cover I ordered fit like a glove, was reasonably priced and arrived in a few days. "
"We were delighted by your quick response in supplying our order. This was the second time we have ordered this product and are very pleased with it. I hope to order again in four years and it's comforting that you are so reliable."
"Easy to order, specific details in this site helped us choose the correct canopy. Had our canopy within 8-10 days. Just what we ordered."
"Top was sewn longer on one side then the other by inches didnt fir when return was charged shipping even with defective cover "
"Website clearly documents details and policies"
"Good fast service! I will definitely shop here again."
"My umbrella is scheduled for delivery toward the end of May but so far their Customer Service were wonderful trying to identify exactly which umbrella fabric to send since I didn't have a model number. Really looking forward to receiving our umbrella cover. Hoping it fits. If not, I can return. "
"I love that they ended up having the option that I needed for a very old gazebo. I will start by saying that is awesome and very hard to find! It ended up fitting however we started by buying the universal option first because it’s the first ones on the site and the description makes it sound like it could potentially fit all old gazebos. My only complaint is you have to pay for shipping to your house and if you choose to return it even if you are exchanging you have to pay for the return shipping as well, I paid about $20 for a cover I did not use even though they still had my business when I ordered the replacement. I am also still waiting for reimbursement on the first gazebo that was shipped back about five days ago ."
"Our canopy came very quick and it was the correct one, which was the biggest issue to find the correct canopy for our gazebo that we bought 3 years ago. "
"I needed to reorder a canopy for a gazebo we purchased years ago. I was able to pull up my previous order from a couple years ago and reorder the same canopy. Quick and easy!"
"The original umbrella was made out of a sturdy material (not sure what), the replacement we ordered for a the cost of an entire set seems very thin. The color is the same. Time will tell if it holds up as well. "
"Fit was actually better that the original. The material also seems to be more durable also. "
"Ordered and delivered on time!"
"Unfortunately, once the cushions &Canopy arrived I realized the canopy color did not match cushions and is unacceptable in color. I was hoping there could be some sharing of return shipping costs that are near $100, but they had nothing to offer me in recourse at all, other than if you think you can compress cushions to smaller box size without damaging them ( regarding return condition), then do so. "