ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-09-29

Great Customer Service

"Knowledgeable Staff and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

Arrived fast and the canopy fits perfectly

"Fast service and shipping A++++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-10

Just right.

"This is my third time shopping with Garden Winds. They've always had exactly what I needed at a great price. You can't go wrong shopping with them. I'll be back to replace my grill gazebo cover.
Thanks for an always pleasant experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

Beautiful quality!

"These cushions are a perfect fit! I never in a million years thought I’d be able to find replacement cushions for this patio set from Sears, but boy was I shocked when the Garden Winds site came up in my search! The price was very fair considering how thick the seat and back cushions are, and the fact that the cushions are larger than standard size. The color is true to the picture, and they look beautiful! I wish the pollen season would hurry up and be over so I can put them out! Thank you for delivering such a beautiful product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Would order product from website again

"Canopy fit perfect..just as durable as the original canopy.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-09

Solved my problem!

"I couldn’t find a replacement cover for my 2 year old gazebo. Sent a picture to Garden Winds and they found my replacement within minutes!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-09

Canopy replacement

"This is THE EASIEST WAY to replace the canopy for my gazebo. I've used Garden Winds for years and even though my gazebo is getting old, they still make the right canopy for it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-09

replacement cushions

"I was excited to find these cushions, I purchased the last set. They arrived on date they advised.

"


Verified
3/5

2019-04-09

Out of stock

"What I ordered is out of stock until the end of April."


Verified
1/5

2019-04-09

Not in stock

"What I ordered is not available until the end of May??????"


Verified
5/5

2019-04-09

Exactly What was Ordered

"Finding the item and the purchase process was very easy, package delivered on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-04-09

Returns

"If sobething isn’t ordered correctly there should be no charge for returns
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-04-09

Not what I expected.

"The material seems good but I was very surprised that I had to buy product to make it water proof. I would think that is a no brainer to have water proofing already. Some seems are pulled so tight I can see sky there and one corner doesn't Velcro closed.

I bought 2 same size haven't set up less expensive one yet but a little disappointed in the more expensive one (why I went cheaper for 2nd replacement).
"


Verified
4/5

2019-04-09

Everything great except color of canopy

"My entire experience was good with the exception of the color of the canopy. I ordered Nutmeg. Online it looks like a dark desert red. I checked on different computers to see if it looked any different. In person the color is brown, the is not even a reddish tone to it. The color is far off. I did not call to return it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-09

Gazebo cover replacement

"This was the simplest process ever. I sent them a picture and ordered the top! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process