ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-11-12

Lee Ann Brander

"Excellent and helpful customer support. Quick Delivery. All correct fitting product.
Could not be more satisfied. Job well done.
"


Verified
5/5

2018-11-12

Very nice

"I needed a replacement for my old gazebo cover. This one arrived in 2 days, was easy to put on, and it is very durable. I love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2018-11-11

no results

"To early to tell if this was a good joyce. no answer or result about replacement."


Verified
5/5

2018-11-11

Returning customer, happy again

"Excellent experience again
Thank you ☺
"


Verified
1/5

2018-11-10

cheap products that dont last

"Purchased replacement gazebo top last year. It lasted 3 months before it fell apart . Would not honor any warranty. Went to order new one as nobody else sells a replacement. Backordered until next year. Quality is horrible. Cheap Chinese garbage"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-10

LOOKS GREAT!

"Great quality and color! Thx
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-05

Just right !

"Easy peasy ! Found exact match to our pergola ... and the price was right too!
I certainly will enjoy sitting under the new canopy even more ! Thank you much!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-09

Good customer service

"I needed to re purchase a replacement canopy. Had trouble locating the right one. I called the customer service number and was helped immediately. Thanks for making it so easy. "


Verified
5/5

2018-11-09

Perfect as always!

"This was the 4th replacement top we have ordered for our Mediterra Gazebo that we bought over 9 years ago from Home Depot. As always, it fit perfectly and the shipping was quick. No Surprises! Our gazebo stays on our back deck 365 days a year, through storms, snow, and sun. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-08

Execellent gazebo canopy replacement. .

"Very fast delivery of this well-made gazebo canopy.
We bought a gazebo frame/canopy elsewhere and this is the only place we could a find replacement canopy. And this one is much better quality than the original.
Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-07

Excellent

"Helpful description on line ,easy ordering process and fair price with quick delivery"


Verified
5/5

2018-11-07

Excellent service

"Received promptly and item was as described. Would purchase items again from this company."


Verified
5/5

2018-11-07

Great speedy problem solving!

"I sent an email with a picture of my three-person swing awning and received a quick response. The new awning fits! Thank you."


Verified
2/5

2018-11-07

Precharged

"The item I ordered is not available until late May 2019. I understood that my credit card would not be charged until the item was shipped. I was charged the same day as I placed my order."


Verified
5/5

2018-11-06

Excellent Experience.

"This is my third replacement canopy...... once I found a reliable source (Garden Winds), I have no problem getting a replacement when needed. They are always very helpful. The canopy only lasts a couple of years, but it would be nice if they made this particular model in the heavier fabric that has a 5 year warranty."