ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-11-04

Replacement canopy heaven

"Second time I have ordered from Garden Winds. Response time was fast and information was accurate. Ordering was a “breeze “. Replacements arrived in two days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-04

Helpful and friendly

"The online site was easy to use and the telephone assistance was very friendly and helpful. "


Verified
5/5

2018-11-04

Highly Recommended!

"I placed my order with Garden Winds on a Saturday, and I believe I received my order by Tuesday of the following week. Amazing! And all the import costs and delivery were included in my total, so I didn't have to worker about broker fees either.

I would not hesitate to order from Garden Winds again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-04

Satisfied

"This item worked as well as can be expected and we are completely satisfied. Shipping was also much faster than expected."


Verified
5/5

2018-11-04

No problems. Fast service. Quality product.

"We have purchased this replacement canopy top 3 times from Garden Winds. Highly recommend them."


Verified
5/5

2018-11-04

Satisfied

"They had my past purchase on computer and the address to send
My canopy to which arrived promptly. Good job
"


Verified
4/5

2018-11-04

Replacement parts

"Employee was friendly and knew what I was looking for"


Verified
5/5

2018-11-04

Everything should be this easy

"Easy to order, came on time, got what I ordered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-11-03

No item until April 2019

"Unable to deliver my product, though paid for, until April 2019"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-03

Customer service

"Noticed a typo caused by me on the order and they fixed it without any other problems. Very kind and considerate ."


Verified
5/5

2018-11-03

Replacement Canopy

"Great experience. Easy to shop quick delivery. OK price."


Verified
5/5

2018-11-03

Great product!

"The swing chair fit perfectly. It was a great match. It looks just like the original cover looked."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-03

~ Happy Gazebo owner ~

"Excellent experience ! Beautiful , easy to use website with a wide choice of items to pick from ( the manufacturer didn't even have my two needed items and referred me to Garden Winds which had not ONE replacement top , but TWO to pick from ) - all described in great detail . Reasonable prices with multiple choices for shipping. Shipped carefully boxed and on time . My new " GO TO " for replacement canopies and supplies ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-02

no problems

"This is the third cover for our outdoor living room as we call it. we get 2 summers out of the cover. The material that is used is great we use the riplock one, the middle price range. to bad the sun still does a number on anything we put out. this summer we had a real bad wind storm and it tore it in a few places or we might have got 3 summers out of this one. For the price I would rather replace the cover than replace the whole gazebo and get another cover that I would have to replace after the first summer anyway. In short great value easy to install the fit is perfect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-02

Great!

"No hassle, got what we needed, installed it and haven’t had any problems!"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges