ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-11-06

Great quality

"Bought a shade blocker it's made of good quality
Materials
"


Verified
5/5

2018-11-06

I purchased a Canopy cover for my gazebo to replace the original.

"I can only say that I have been nothing but impressed by the company and team! I believe this is the second replacement cover I have purchased from Garden Winds.
The first was over the phone and it was very helpful...the second was by text and email.
All I did was take a picture and send it and they got back to my immediately! I am saving it until next season to put up...but I can hardly wait! I am so excited about the change of color too!
Thanks for all your help!
Lynda G from Bensenville IL I have and will continue to send people your way!
"


Verified
1/5

2018-11-06

Bad deal

"Never received item nor communications but when refunding they kept S/H charges... NOT COOL, VERY UNHAPPY CUSTOMER"


Verified
5/5

2018-11-06

Great experience

"Looking for a replacement canopy was easy and painless. The quality is much more superior compared to the original canopy. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2015-10-04

Great Product, Great Service!

"We're thrilled to have a new top for our 12'x12' canopy. Our canopy structure is still strong after many years, but every 2 years or so we need to change out the top and netting. We can always count on you to have exactly what we need in inventory, ready to ship. Thank you for helping us maintain a beautiful spot to enjoy all summer long! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2018-11-05

Charged immediately but product still not delivered... even though website says won’t charge until shipped

"Charged immediately but product still not delivered... even though website says won’t charge until shipped... bad quality of products, had to order two new umbrella shades after after only one year of having product. I suggest going with different company if you don’t want to throw away your money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-05

LOve these

"We bought these curtains a few years ago. We have a outside patio that we like to close off for the harsh Ohio winters. Needed to replace a few panels this year. We use these to block rain, snow and winds when we want to enjoy our outside patio. I like these because they have zippers on both sides so you can zip them all together. The best deal would be if you could have them made to order but then again, they would then cost more than what they do. So we make do with what we order.
we love them.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-11-05

Disappointed!

"Our canopy cover has been on our frame for 6 weeks and it's already starting to show fraying and wearing. Contacted customer service and was told that there is no warranty past 30 days. Period! When I explained the issues I was having I was told that I should have requested help in sizing my canopy. That this canopy possibly is not the right size. We have a standard 10 x 10 frame and would think a standard 10 by 10 canopy would fit. So disappointed as this canopy cover was much more expensive then the ones I've purchased in the past and was hoping for better wear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-11-05

Gazebo canopy

"Product was as described. Thanks Garden Winds!"


Verified
5/5

2018-11-05

Always have what I need.

"Prompt and the right canopy for whatever Gazebo I'm using."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-05

Item received as described and shipping was very quick.

"Purchased a replacement canopy for our outdoor swing. Product matched the pat number from the manufacturer (but the manufacturer did not have a replacement available). Lucky for us, Garden Winds did have one.

A pleasure doing business. My first purchase here, but I would recommend Garden Winds based on my experience.
"


Verified
5/5

2018-11-05

Pleased

"Easy to order as I already had it on file "


Verified
5/5

2018-11-05

Replacement umbrella cover

"Saved us a good deal of money and looks great! Shipping was fast as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-04

Quick and easy

" I have ordered a number of times for different gazebos over the past six years and I have never had a problem. They are absolutely fantastic"


Verified
5/5

2018-11-04

Garden Winds excellent Web Site

"Very easy to find replace gazebo parts using Garden winds "