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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-10-28

Great buy!

"The canopy fit my structure perfect. It seems to be made of a better material than the original."

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Verified
5/5

2018-10-28

TOPPER

"I ORDERED ON LINE HAD NO PROBLEMS AND QUICK. CANOPY FIT LIKE A GLOVE AND WAS BETTER THAN ORINGINAL. WOULD RECOMMEND TO OTHERS THANK YOU"

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Verified
5/5

2018-10-27

Excellent

"Costumer service is great "


Verified
5/5

2018-10-26

excellent shipping

"The best shipping ever, product & customer service excellent"

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Verified
5/5

2018-10-26

Replacement cover for gazebo.

"Cover is better quality than the original. Very happy with it. "


Verified
4/5

2018-10-26

Replacement canopy

"Communicated my need via email and got a quick response that my model was still available. Received by mail in Canada in a couple of days. I was pleasantly surprised how quick the service was. I will only know next spring how well the replacement fits my canopy frame."

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Verified
5/5

2018-10-25

great service, lots of available replacement items

"I ordered a new seat for our porch swing and it was delivered in less than two days! Plus it is a good quality and a good value. I have purchased items before from this company and have found the items to be good quality and the service is great!"


Verified
1/5

2018-10-25

Customer service

"I ordered the wrong size cover. Then ordered the correct size which I was told was on back order until Spring 2019. Only 2 hrs later I attempted to cancel the wrong order. I was told “NO” it was on the truck. I can and will return it. Then I had an idea and asked if I could cover the other order ( the one I was told unavailable until 2019). Again I was told it was processed and on the truck! Despicable practice by this company. I have contacted the BBB to send complaint forms. I have not yet received those forms. "

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Verified
5/5

2018-10-25

Great customer service

"I had to find a replacement for an umbrella but did not know the exact model. CS was so helpful and the replacement fit perfectly!
"


Verified
5/5

2018-10-24

Awesome, came in as promised.

"I purchased an cover for our gazebo and it came in as described and the gazebo was made by a different company and it still fit well.
THANK YOU GARDEN WINDS!
"

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Verified
3/5

2018-10-24

Slightly Too Small

"When I put the tarp on, it was just a smidge too tight and the cup triangles that are supposed to fit on the corners immediately pulled the threads and came apart. I had to use zip-ties to secure to the canopy frame. The stitching was not very good quality and could not withstand the extra pulling that had to be done in order to fit the canopy frame. "


Verified
5/5

2018-10-23

Dependable product & Delivery

"My third canopy in 11 years that withoodstood severe wind. Good stuff"


Verified
5/5

2018-10-23

Best replacement

"Because of our monsoons in Arizona, I have to replace my canopy every two years- Easy to install, great service"

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Verified
5/5

2018-10-23

Canopy cover

"Easy to place an order. Received our cover very quickly "


Verified
3/5

2018-10-23

Need to list dimensions.

"Ordered seat cushions and canopy for a 3 person swing to replace ones that were damaged in a storm. I bought the ones that showed a picture of my exact swing. Cushions are close enough in size to the original ones that I'll never notice the difference and actually appear to be a better material than the original so hopefully they last longer. The canopy, however, was about an inch too short and I ended up tearing it trying to put it on. It's annoying that many of the replacement canopies do not list dimensions. I could only find dimensions listed for the universal models which do not appear the same as my original canopy and did not look like they would fit. Make sure to call or email and give them the dimensions to make sure you get the right canopy since the website doesn't give good information as to whether it will fit your swing."

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