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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.44/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5

Verified
1/5

2018-07-14

Would not exchange

" I was not happy with the fabric when it arrived and I wanted to exchange it. They would not allow me to exchange it. I had to pay for shipping even though I spent over $400 and I was required to ship it back at my own expense and re-purchase what I wanted. However I’m not guaranteed I’ll like the next product so I am not going to purchase it"


Verified
4/5

2018-07-14

Good Quality product

"Good fit and I like the material "


Verified
5/5

2018-07-14

Great

"No issues from the start to finish."


Verified
5/5

2018-07-14

Hisatated purchase

"I purchased a replacement top couple years ago and followed the manufactures/ written instructions for the Scott gaurd 303 material requirements , then installed, it only lasted 2 years and was a total hassle it Install, it seemed that every thing was like a tad bit short to get all the Velcro placed together
This year I purchased 2 replacement tops and found that that they fit as they should ( although there's one still in the box for ready standby )
After 9 cans of scotch card / waterproofing the top went on like a breeze not like the other, which I fought and was dreading this install
This pattern fit like a glove , hope that all the other customers are as pleased as I am ( to this point ) what should posssibly happen is the artical / cover should be treated for weather conditions prior to purchase lasting more than a 2 months Lets investigate and see what happens for an artical that helps the material hold up forgoing CA's EPA regulations for better that 2-3 years
Boat tarps do
"


Verified
4/5

2018-07-14

Great return policy

"Helful customer service. Had a canopy returned and replaced with a better fit quickly."


Verified
5/5

2018-07-14

Fast delivery!

"Excellent service. Fast delivery.
5 stars
"


Verified
5/5

2018-07-13

A+++++++++++++

"A++++++++++++++++++++++++"


Verified
5/5

2018-07-13

Excellent from Alma Kissel I would recommend to many

"This was a awesome experience!!"


Verified
5/5

2018-07-13

Replacement Canopy

"We have been without a canopy for our gazebo for 3 years now. It was impossible to find anywhere. We even looked into having one custom made but they wanted almost $5,000!!! We received a replacement canopy from Garden Wind this week and we are uber pleased with it. Perfect fit, perfect colour, easier to install than the original. We will order a back up. "


Verified
4/5

2018-07-13

Expectations Met.

"I am in Canada. The canopy fit perfectly. The cross border order arrived in just 3 days. My only discomforts were the rather high price, AND that it was only offered in one colour; a funny shade of beige that I am getting used to."


Verified
5/5

2018-07-13

I was satisfied with my order and received what I ordered.

"Good experience receive item in a timely matter. "


Verified
5/5

2018-07-13

Replacement canopy

" My replacement canopy fit better than the new one that came with it !"


Verified
5/5

2018-07-13

EXCELLENT!!!!

"Great experience with this company. This is our 3rd experience over the years with Garden Winds and we couldn't be more pleased, we even received our item earlier than expected!!! This is our "Go-to" company for sure!!! We giive Garden Winds a BIG 5-STAR review!!!!!!!"

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Verified
5/5

2018-07-13

Delivery faster than expected!

"This is the second replacement covering for my Gluckstein Antiquity pergola that I’ve ordered from GardenWinds. The first was ordered in 2014 and took about 10 day’s to process if memory serves. Four years later, I reordered the same item (with only a $20 increase in price) on June 29 and it arrived on July 3rd. I was quite pleasantly surprised! Product is great is exactly what I expected! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-07-13

Wonderful Company

"Sent a photo in. Got a prompt response. They needed a couple of days as I didn't know anything about the canopy I needed. They found me one in two days that I bought. It arrived when they said it would and fit perfectly!! I would buy from them again. Great service, great company!"