ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2018-07-11

Happy with the Canopy cover

"The cover fit very good on the structure that was there when we purchased the house. The person from Garden Winds was able to
figure out the right canopy with a photo and measurements.
"


Verified
5/5

2018-07-11

Happy with my new canopy

"Garden Winds’ customer service was easy to work with and prompt with their recommendation for my replacement canopy cover. The product was reasonably priced, great quality, and looks awesome! Have already recommended my mother to this website for her replacement canopy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2018-07-10

Replacement gazebo top.

"Unable to rate. My product is on back order."


Verified
5/5

2018-07-10

Porch swing cushion

"Loved the cushion. Box was in poor condition that it came in"


Verified
1/5

2018-07-10

Worst customer service ever!

"I have ordered many times from them before. This time I put my gazebo model number in their search line and it took me to a particular gazebo top. So I ordered it. When we received it and tried to put it on, it did not fit. While trying to put it on the grommets came out and we stopped and took it off. I sent pic of everything and received a text telling me that it was the wrong top. Even after they took me to the other top which I ordered. They then told me that I could not return the top since it was damaged and offered me a 20% discount on another top. I told them no they should replace with the right one at no cost. Since then I have heard nothing. I will no longer order from them. And I have spent a lot of money with them already but no longer."


Verified
5/5

2018-07-10

Gazebo Replacement

"perfect fit looks and feels great "


Verified
5/5

2018-07-10

Excellent

"The swing canopy replacement fit perfect. The website was easy to use and the product arrived on time. I would definitely recommend Garden Winds."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-07-10

Excellent Service

"I ordered a replacement canopy that was the wrong size, and Garden Winds sent the correct one in just one day! It was service that exceeded my expectations!"


Verified
5/5

2018-07-10

Best cover ever

"We replaced our old worn out top. I am very Happy with this the choice we made. We have had many compliments on our new cover. The fit is perfect and easy to put on. Thank you for a great product

The Trendys from Michigan

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-07-10

"Good prices and quick service... I placed my order and it was delivered 2 days later..."


Verified
5/5

2018-07-10

Better than expected

"Great quality, arrived fast, fit great"


Verified
5/5

2018-07-10

Second Timer

"This is the second time I have purchased from Garden Winds. Their website is user friendly and the delivery time is excellent! I would recommend this company to my friends.
Diane
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-10

I am very please of the quality of my new cushion.

"Excellent quality, and fast service was a real plus."


Verified
2/5

2018-07-10

"We just put up the replacement canopy top and it already has some holes starting. We have not had any storms. Hope it lasts the summer. "


Verified
3/5

2018-07-10

Quality

"The canopy I bought was not of the good quality as the original one."