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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
3/5

2018-06-11

Shipping??

"We ordered in plenty time to receive our canopy. Yet the shipping took forever. I called to check on the order and was told should be at the end of the month. Which was after memorial holiday. Then the emails of its on the way taking took along time. So overall very dissatisfied "


Verified
5/5

2018-06-11

Garden Winds: Helpful and Accurate

"GW was helpful on thephone and the web site was easy to navigate. The delivery was timely and as promised. Great price too! Great job, guys!"


Verified
5/5

2018-06-11

happy

"Replacement canvas for three-tier umbrella was a good fit - just a few minor adjustment and it fits beautifully. Just what we had been looking for. Good quality and fast delivery. "


Verified
5/5

2018-06-11

Perfect replacement awning.

"The site was great at pointing out that there are two that attach differently that look the same, so to make sure to order the correct one. I did and it fit perfectly!"

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Verified
5/5

2018-06-11

Perfect fit.

"I ordered this canopy with some doubts abuot the fitment but once I installed it those doubts vanished. It even looks better than the original!"

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Verified
3/5

2018-06-11

Shipping

"We live in Canada. We had to ship it to our acquaintence in Detroit and then someone take over the border and then us drive three hours to pick it up. The shipping fee was too expensive. The overall order was too expensive in U.S. Dollars. You should be able to ship to your Canadian counterparts in Canada. Why have an order desk in Canada when it only can be shipped in U.S. We could have bought an entire swing including all of the accessories for less money than what we paid for two items. You live and learn.
"


Verified
5/5

2018-06-11

Excellent customer service

"Item arrived at my house very quickly in fact sooner than I expected. Product was exactly as described in fact you could tell it’s very well-made and fit perfect I would definitely order from this place in the near future"


Verified
5/5

2018-06-11

Futon Swing replacement Canopy for Home Depot swing S010047

"Was difficult to identify the correct canopy replacement until I came upon Garden Winds. Identifying the correct product was easy and the product delivered fit perfectly."


Verified
4/5

2018-06-11

They can match any gazebo

"I love that Garden Winds has fast customer service response, and they were able to match my gazebo with a picture I texted to them. I gave them 4 stars because the wall screens I just purchased had dry rotted elastic bands to pull back the screens. Everything else about the screens were new, so not worth sending the whole thing back. But it was disappointing that the elastic is useless, and one of them broke already, so we won't be able to tie back the screens. "

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Verified
5/5

2018-06-11

Fast service and delivery

"My fault I ordered wrong one should have sent photo as suggested
"

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Verified
2/5

2018-06-11

Very disappointing

"I ordered a canopy and netting in May for my luau in July was told I can't get it until August"


Verified
5/5

2018-06-11

Garden Winds Wins

"Always fast and efficient service with Garden Winds. Overnight service ( 2 nights tops ) across the continent seems their norm."


Verified
1/5

2018-06-11

I wanted a 10/ 12 but I got a 9 1/2 by 9 1/2

"Wrong size I would like to reorder a 12/12 to make sure it will fit. I will be sending this one back Tuesday June 12 2018. Thank You.
With no extra charge
"


Verified
2/5

2018-06-11

Product not is stock

"Product not in stock --then told this color in stock only to be told again sold out"


Verified
5/5

2018-06-11

Perfect Fit.

"This top for our Target bought swing is the exact replacement for the old tattered one. Fabric quality is nice, too. Glad I found this site."

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